A:AnswerHi there! Please reach out to us directly at [email protected] so that we can further assist you with your J5 tire/tube inquiry. We're happy to help! Thanks for choosing Jetson!
A:AnswerYou can but it’s extremely difficult. Not like a regular bike. Not sure if it’s because the small tires or what but it’s like peddling up a mountain . Not fun. Trust me.
A:AnswerHi Butch. The distance from the ground to the lowest seat position on the J5 e-bike is 17.5". The distance from the ground to the top of the handlebars is 43". We hope this helps. Thanks for being the best part of Jetson!
A:AnswerMost of our e-bikes perform their best on smooth, flat surfaces. That is not to say that your J5 can't handle a slight slope, but it will definitely work much better on smooth riding terrain. We hope this helps. Thanks for choosing Jetson!
A:Answer4-6 hrs to fully charge.
Moisture will
Damage over time
Says battery lasts 15-30 miles. No way. I can’t get more than 8 miles out of
It and that’s when I use the peddle assist power and no hand throttle. And I am only 160 lbs so I’m far from the top load.
A:AnswerHi Ray! The J5 may be just what you need for running deliveries! The J5 has a max range of up to 30 miles, but this is dependent on several factors such as rider weight, riding terrain, weather conditions, etc. Until you get a good feel of how it'll work for your route, we recommend taking your charger with you as a backup just in case you need to charge mid-route. We hope this helps. Thanks for being a part of the Jetson fam!
A:AnswerHi Ali, thank you for reaching out to us today! Yes, all Jetsons come with a one-year limited warranty. There is also an option to purchase an extended 1-, 2- or 3-year warranty through Jetson. If you need any further information about this, please let us know.
