Questions & Answers
- Model:
- EBGOAIRRNVYBLK82
- |
- SKU:
- 6396185
Q: QuestionI bought these in white for my son and within a few weeks the left side wouldn't work, Best Buy replaced them and now he's having the same problem. I searched online to troubleshoot the issue and the fixes are not working. Please help get it working again
Asked by Daisy.
- A:Answer We had the same issue and just returned them and purchased a different pair elsewhere. This manufacturer does not deserve your business.
Answered by MPanj
Q: QuestionCan you answer the phone with these?
Asked by Anonymous.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - Green/Black
- A:Answer Hey Yes, they can pic up and hang up calls. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with further detail. Kind Regards #TeamJLab Customer Support
Answered by JLab Audio Team
Q: Question2 questions, can i shower with these? Can i sweat in these?
Asked by Lucid.
- A:Answer I would not recommend wearing them in the shower. You can wear them when working out. Sweat will not harm them but allow them to dry before placing them back in the charge box.
Answered by MommieFearest
Q: QuestionCan one bud be used w/o the other?
Asked by Nao.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer Yes indeed. If your earbud runs out of VaVoom you can just use the other one in the same ear or the unused ear. WHATEVER. I do this all the time.
Answered by Jean
Q: QuestionSo is it wilress charging case?
Asked by Bob.
- A:Answer Hey bob, No, it charges via usb. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with all of the specifics you are looking for. Might be easier than having to complete multiple q's online. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team
Q: QuestionDo these work with Moto g7 phone's,? Thanks
Asked by Kdeee.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer if your Moto g7 phone has bluetooth compatibility features.
Answered by Jean
Q: QuestionHow well do they work with iPhones?
Asked by Blue.
- A:Answer Just connect on Bluetooth and they pair immediately. Seamlessly easy
Answered by Spanxoutrageous
Q: QuestionIt's so frustrating that these did not come with a charging block. Come on, guys. If you have a weird charging chord, you need to provide a block or adapter. Can anyone share a link to the correct charging block? Thanks.
Asked by Charging.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer Literally just plug the charging case into ANY USB block
Answered by jb2020
Q: QuestionHow long is the battery life
Asked by Elsao.
- A:Answer Hello You're looking at 5 hours playtime in buds. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team
Q: QuestionHow do you turn up volume up on jlab gold Air
Asked by Bolilwills.
- A:Answer Hello, One tap on the right earbud. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more detail. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team
Q: QuestionHow is the volume quality, can I get a high volume with these?
Asked by Alex.
- A:Answer They could be slightly louder but they probably like that because they have a smaller speaker for being a small earbud. I recommend the JLab icons, those are louder and those are the favorite ones.
Answered by Trevorbruin
Q: QuestionWill these pair with the iPhone 11 and the Apple Watch series 6??
Asked by Nana68.
- A:Answer Yes, I have my iPhone 11 and series 6 watch paired with these earbuds.
Answered by Eric
Q: QuestionAre these noise cancelling???
Asked by Taurus.
- A:Answer No. However, the earbuds seals on your ear which eliminates a lot of outside noise.
Answered by Lenlen
Q: QuestionWould these be a good choice to use while teaching a fitness class on zoom via my laptop? My laptop is Bluetooth enabled. Thx!
Asked by Anna.
- A:Answer Yesssss dude (BRUH)
Answered by Bobby
Q: QuestionDo these come with the charging pod?
Asked by Mark.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - Green/Black
- A:Answer Yes, it comes with the charging pod.
Answered by CommunityAnswer
Q: QuestionCan you use these in conjunction with a computer? For something like MS Office Teams calls?
Asked by Alex.
- A:Answer Yes! These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio
Answered by JLab Audio Team
Q: QuestionHow long is the charging case cable? In the photo, it appears to be extremely short.
Asked by DoyerBlou.
- A:Answer Hey lou, You're looking at 1.5 inches. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with further specifics. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team
Q: QuestionHello i was wondering if these can connect to garmin watches? thank you
Asked by Chadster.
This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray
- A:Answer Hey chadster, Most, I would check with garman to see if they support a standard a2dp bt protocol. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info. Kind Regards #TeamJLab Customer Support
Answered by JLab Audio Team
Q: QuestionCan these be used independently?
Asked by Giventofly.
- A:Answer Hey j77, Yes, they do have dual connect. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info. Kind Regards #TeamJLab Customer Suppor
Answered by JLab Audio Team
Q: QuestionCan I connect to my Samsung TV ?
Asked by Sue.
- A:Answer Yes it works , I have mine connected to my TV and work's perfectly
Answered by Carlosc
Most-viewed items
- Black Friday Deal$219.99Your price for this item is $219.99
- $79.99Your price for this item is $79.99$129.99The comparable value for this item is $129.99
- $139.99Your price for this item is $139.99$179.99The comparable value for this item is $179.99
- Doorbuster$159.99Your price for this item is $159.99
- Black Friday Deal$429.99Your price for this item is $429.99
- $184.00Your price for this item is $184.00$249.99The comparable value for this item is $249.99
- Black Friday Deal$149.99Your price for this item is $149.99
- Black Friday Deal$216.00Your price for this item is $216.00
- Black Friday Deal$179.99Your price for this item is $179.99
- Black Friday Deal$398.00Your price for this item is $398.00
- Black Friday Deal$159.99Your price for this item is $159.99
- Black Friday Deal$199.00Your price for this item is $199.00
- Black Friday Deal$199.99Your price for this item is $199.99
- Black Friday Deal$129.99Your price for this item is $129.99
- Black Friday Deal$39.95Your price for this item is $39.95
- $298.99Your price for this item is $298.99$429.00The comparable value for this item is $429.00
- Black Friday Deal$399.00Your price for this item is $399.00
- Black Friday Deal$124.99Your price for this item is $124.99
- Black Friday Deal$248.00Your price for this item is $248.00
- Black Friday Deal$99.99Your price for this item is $99.99
























