Questions & Answers

Q: QuestionWhat is the maximum SPL (Sound Pressure Level), quoted in dBs (decibels)?

Asked 1 year ago by WouldLikeSpecifics.

• A:Answer It is not that serious my guy just buy them, your life will be changed

  Answered 1 year ago by Jahir

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Q: QuestionAre these compatible with Amazon Fire 10 (2023) tablet?

Asked 1 year ago by SRKnows.

• A:Answer As long as it has a BT connection option it will connect

  Answered 8 months ago by AdrianWVerified Purchase

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Q: Questionmines stop charging what do i do and the light dont turn on ant more

Asked 1 year ago by myusbisntdamagednoristheport.

• A:Answer Based on the date of purchase check the warranty and take it back to swap out If out of warranty get a new set

  Answered 8 months ago by AdrianW

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Q: QuestionDo these earbuds have a volume limiter? If so, what dB is the volume limited to?

Asked 1 year ago by Anonymous.

• A:Answer The volume is typically available to be adjusted from ur device.

  Answered 1 month ago by ChrishaundraH

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Q: QuestionReturn of Eardphone before how many Days..?

Asked 1 year ago by rene.

• A:Answer Depends on if you have a warranty or not.

  Answered 1 month ago by ChrishaundraH

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Q: QuestionDo the batteries wear out at full charge or do you have to make sure it stays at 80% charge to ensure longevity of the batteries?

Asked 2 years ago by Anonymous.

• A:Answer No, it doesn't wear out easily. Once charged, no matter the percentage, it lasts.

  Answered 1 year ago by DidierM

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Q: QuestionDoes this have an app you can download with equalizer function?

Asked 2 years ago by Curious.

• A:Answer Yes

  Answered 1 year ago by SajidVerified Purchase

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Q: QuestionAre these in store???

Asked 2 years ago by Anonymous.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer yes

  Answered 1 year ago by AlexandraRVerified Purchase

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Q: QuestionHow do I charge them, I mean, it’s different than other earbuds charging case?

Asked 2 years ago by Someone.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer You put the little tab into a regular USB port. I was skeptical at first too but it actually works! Its basically like a slim usb.

  Answered 2 years ago by AllySVerified Purchase

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Q: Questioncan you wireless charge these?

Asked 2 years ago by Peewee.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Rose

• A:Answer No you cannot.

  Answered 2 years ago by GabrielG

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Q: QuestionHow do they sound when talking on the phone?

Asked 2 years ago by Anonymous.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer They are very clear when placing calls.

  Answered 2 years ago by AnicaS

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Q: QuestionDo I have to wear both of them at the same time or can I just wear one because it's not working for me and I'm thinking that I received a defective pair? Thank you.

Asked 2 years ago by PennyG.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer Check the instructions on how to pair them to one another.

  Answered 2 years ago by GabrielG

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Q: QuestionDo the earbuds come with a charger?

Asked 2 years ago by Carsten.

• A:Answer They some with an attached cord that is short that can be plugged in to a laptop or charger box.

  Answered 2 years ago by AzariahG

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Q: QuestionCan you change the name of the jlabs??? Also, where can you get a case that fits the jlabs??

Asked 3 years ago by mniaz2007.

• A:Answer You can change the name under Bluetooth settings. Click Bluetooth settings and you will see a rename setting.

  Answered 2 years ago by AmieS

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Q: QuestionI can't hear out of left earbud

Asked 3 years ago by Sunnny24.

• A:Answer Check the instructions on how to pair them with one another again.

  Answered 2 years ago by GabrielGVerified Purchase

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Q: QuestionI am buying these for my 11 year old, will he have trouble keeping them in his ears? Do they fall out easy?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Teal

• A:Answer No

  Answered 2 years ago by Jahir

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Q: Questioncan it connect to 2 devices at a time

Asked 3 years ago by Endy.

• A:Answer We have other models that do transition seamlessly from device to device. Unfortunately the GO Air POP model is not one of them.

  Answered 3 years ago by JLab Audio Team

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Q: QuestionAre these earbuds have a rich deep bass sound??

Asked 3 years ago by Sesn101.

• A:Answer Not really, but for the money they are a good value

  Answered 2 years ago by LeeHVerified Purchase

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Q: QuestionAre these compatible with 2017 iPad ?

Asked 3 years ago by Jake.

• A:Answer yes they are as long as it has Bluetooth

  Answered 2 years ago by JeffreyS

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