A:AnswerThe car itself charges the earbuds. There is a usb connector attached to the case that’ you plug into a cube or any usb charging port. The earbuds will be inside the case charging while the case charges. Outside of the case are lights that indicate the charge level of the case.
Whenever the case is charged unplug it. Anytime you put the earbuds back inside the case it will charge them until you need to charge the case again.
A:Answerdecent but not great, they have a preset bass eq setting that sounds good. If your mp3 player has a eq setting it will help. Not as much bass as the power beats but they do sound great. the eq settings are: balanced, bass and JLab signature.
A:AnswerMy 1st pair connected to my android & laptop w/no problem. My 2nd pair I'm having a time connecting to my laptop. Although, it could be while I'm on the work WIFI. I need to try at home. I went through the bluetooth settings. Not an Apple user. Windows & Android.
A:AnswerHi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 8-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
A:AnswerHey Palafornia,
Track forward and back is a feature the jbuds air sport are equipped with. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with further functionality.
We want to help you
#FINDYOURGO
A:AnswerI had the same problem where if I put the buds back in the case it would still be connected as bluetooth on my phone. However they do shut down after a minute or two if you close the case and wait. Hope it helps others :)