Questions & Answers

Q: QuestionWhat is the warranty on these JLab earbuds?

• A:Answer These earbuds come with a JLab Lifetime Warranty, covering both parts and labor.

Q: QuestionDo these JLab earbuds have a built-in microphone?

• A:Answer Yes, the JLab JBuds Pro Earbuds have a built-in microphone.

Q: QuestionWhat kind of sound quality do these JLab earbuds offer?

• A:Answer These earbuds have finely tuned, high-performance titanium drivers that deliver a clean, crisp sound for highs, lows, and every range in between.

Q: QuestionAre these JLab earbuds compatible with Mac devices?

• A:Answer Yes, these earbuds are compatible with Mac devices.

Q: QuestionHow long is the cable, from earbuds to lightening connector?

Asked 2 months ago by jojangles.

Q: QuestionAre these compatible with the I-Phone 16?

Asked 1 year ago by PhilS.

Q: QuestionWill these work with the Galaxy S24 plus?

Asked 1 year ago by Compatibility.

• A:Answer We have JBuds pro that are compatible with your phone model, but it won't be the lightning wired Pro. Reach out to [email protected] for further details!

  Answered 1 year ago by JLab Audio Team

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Q: QuestionHow do I know which headphones or earbuds will plug into my first generation 11 inch iPad Pro? I do not want Bluetooth wireless.

Asked 1 year ago by Headphones.

• A:Answer The good news is you've chosen the perfect earbuds for your first-generation 11-inch iPad Pro! Here's why the JLab JBuds Pro Lightning Wired Earbuds are a compatible choice: Lightning Connector: These JLab earbuds have a Lightning connector, which is specifically designed to work with Apple devices that use the Lightning port for charging and audio output. First-generation iPad Pro Compatibility: The first-generation 11-inch iPad Pro (released in 2018) also has a Lightning port. This ensures a physical and functional match between the earbuds and your iPad.

  Answered 1 year ago by JLab Audio Team

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Q: QuestionWill these work on an iphone 6 SE 2nd generation?

Asked 1 year ago by DKC74.

• A:Answer Yes, the JLab JBuds Pro Lightning Wired Earbuds will work on your iPhone 6 SE 2nd generation. These earbuds are specifically designed for iPhones and iPads that use the Lightning connector instead of a 3.5mm headphone jack.

  Answered 1 year ago by JLab Audio Team

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Q: QuestionDo they have noise canceling feature?

Asked 2 years ago by Euc.

• A:Answer JLab JBuds Pro Lightning Wired Earbuds do not have noise-cancelling features. While they offer a snug fit and decent passive noise isolation, they don't have the technology to actively block out ambient noise.

  Answered 2 years ago by JLab Audio Team

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Q: QuestionDo these have any sort of IP Rating for water/dust resistance/proofing? I looked at the box and no mention. Both the Insignia (Best Buy Brand) & Skull Candy do mention an IP Rating and both are cheaper.

Asked 2 years ago by ProactiveConsumer.

• A:Answer No, the JLab JBuds Pro Lightning Wired Earbuds do not have any IP rating for water or dust resistance. This means that they are not protected against water or dust ingress, and you should avoid using them in wet or dusty conditions.

  Answered 2 years ago by JLab Audio Team

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