“why does it disconnect after 3-5 seconds of silence or try to pair voice only?”

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• Hey christina, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty. We want to help you #FINDYOURGO

  Answered by JLab Audio Team 5 years ago

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