Questions & Answers

1-10 of 55 Questions
  • Question
    Can I use them with the I phone?   (10 Answers)

    By VeroM October 2, 2016.

    Answers
    • Best 
      Answer

      I paired this item with my iPhone, and it works so well, including calls.

      By Skippy October 3, 2016.

    • Question
      Does anyone seem to have pretty bad call and mic quality with these? People often can't hear me and I struggle to understand stand them clearly on the phone.   (5 Answers)

      By KAYLON February 23, 2017.

      Answers
      • Best 
        Answer

        The Mic on mine didn't work at all. No one can hear me at all

        By Voiceless April 7, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      My headset includes an extra set of cushions, however these are the same size as the ones that came installed on the unit. Description states "2 pairs of ear tips (small, medium)". Should I take them back to get the small cushions, or is this a misprint?   (5 Answers)

      By Jacob December 6, 2016.

      Answers
      • Best 
        Answer

        you might have gotten two of the same sizes but the default size that is on the headphones is the smaller size. I got the larger size and I have small ear canals so even with the small size it can be rather difficult to fit them in my ear

        By JediJuza December 7, 2016.

        • Verified Purchaser
    • Question
      Where can you buy replacement earpieces?   (3 Answers)

      By Scottyshima December 5, 2016.

      Answers
      • Best 
        Answer

        I am sorry, but at this time replacement tips are not sold separately. Two pair of tips are included with the headphones.

        By BrandAnswers December 6, 2016.

        • Brand Representative
    • Question
      Do these JVC Gumy earbuds come with a charging cable?   (5 Answers)

      By rich November 5, 2016.

      Answers
    • Question
      Would you recommend these for gym wild having the phone it's paired with in locker? How far do you need to be from the phone?   (5 Answers)

      By Erica June 2, 2017.

      Answers
      • Best 
        Answer

        No, I would not recommend you do this, not many Bluetooth headphones can go that far depending the distance you're talking about. I know your pain, I'm using my Samsung Fit which I wear on my wrist and I pair it to my Bluetooth headphones. you might want to invest into a smart watch that can stream Bluetooth audio to headphones.

        By TechNerd June 2, 2017.

      • Question
        I've tried turning on the device but the lights won't blink and when I charge them it makes a red n blue flash   (2 Answers)

        By Musicman98 September 7, 2017.

        Answers
        • Best 
          Answer

          Try charging it overnight, and then hold down the power button for at least 7 second. You will see it keep blinking red and blue. Get into your device and choose "forget this device (the JVC-HA)". Turn off the bluetooth on your device (phone) and then turn it on again. This time tap on JVC-HA to choose it. Your wireless ear phone will work again. Hope this can help.

          By Solo September 19, 2017.

        • Question
          Is there any part (like a Bluetooth or battery section) on the cord besides right by the ear pieces?   (6 Answers)

          By AMan59 November 24, 2016.

          Answers
          • Best 
            Answer

            No

            By Devonte1 January 23, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          My wireless JVC headset works only as a Bluetooth for making calls. It is connecting to my phone and Pandora or other music stations come up but will not play any music. Can you please help me with this issue? Thank you in advance!   (1 Answer)

          By Anonymous August 23, 2017.

          Answers
          • Best 
            Answer

            try reconnecting via your bluetooth then double tap the play button.

            By ringleider August 26, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Do these block out noise like the noise of a tractor? The corded ones do very well but would like wireless.   (6 Answers)

          By Suz584 July 7, 2017.

          Answers
          • Best 
            Answer

            No not good at isolating outside noise.

            By mickatbaker July 21, 2017.

            • Verified Purchaser
            • My Best Buy® Member

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