Questions & Answers

Q: QuestionIs it possible to schedule a brew with this coffee maker?

• A:Answer Yes, you can schedule a brew using the Keurig app.

Q: QuestionDoes this coffee maker have brew strength control?

• A:Answer Yes, this coffee maker has brew strength control.

Q: QuestionCan I control this coffee maker with an app?

• A:Answer Yes, you can control this coffee maker with an app.

Q: QuestionDoes the coffee maker connect to WiFi?

• A:Answer Yes, the coffee maker connects to WiFi.

Q: QuestionCan I brew a cup of coffee over ice with this coffee maker?

• A:Answer Yes, you can brew hot coffee over ice with this coffee maker.

Q: QuestionDoes this coffee maker use pods to brew coffee?

• A:Answer Yes, this coffee maker uses pods to brew coffee.

Q: QuestionIs the water reservoir removable for easy filling?

• A:Answer Yes, the coffee maker has a removable water reservoir.

Q: QuestionCan I control this coffee maker with an app?

• A:Answer Yes, this coffee maker is app-controlled.

Q: QuestionDoes this coffee maker have programmable features?

• A:Answer Yes, this coffee maker is programmable.

Q: QuestionIs the water reservoir removable on this coffee maker?

• A:Answer Yes, the water reservoir is removable.

Q: QuestionDoes this coffee maker allow for brew strength control?

• A:Answer Yes, this coffee maker has brew strength control.

Q: QuestionDoes this coffee maker use coffee pods?

• A:Answer Yes, this coffee maker uses pods for coffee.

Q: QuestionIs this coffee maker programmable?

• A:Answer Yes, this coffee maker is programmable.

Q: QuestionDoes the reservoir have a filter?

Asked 2 years ago by KD.

• A:Answer Yes it does.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you use your own ground coffee in the re usable pods ?

Asked 2 years ago by Sonja.

• A:Answer Thanks for your question Sonja. The K-Supreme SMART coffee maker is compatible with the Keurig My K-Cup Universal Reusable Coffee Filter which can be used with your own ground coffee. Hope this helps!

  Answered 2 years ago by Keurig Care

  
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Q: QuestionWill Keurig cover Open Box excellent labeled products with the manufacturer warranty?

Asked 11 months ago by Duker3200.

Q: QuestionMust you use only Keurig K cups or can you use any kind? How much water does the tank hold?

Asked 11 months ago by Sundance.

• A:Answer Thanks for your question! Keurig has worked with the roasters of your favorite brands to identify settings for brewing the ideal drinking experience for each Genuine Keurig K-Cup pod variety. The K-Supreme Plus Smart coffee maker's sensor can’t identify the pod if you are not using a genuine Keurig K-Cup pod. If this happens, you can still brew your beverage, but the brewer cannot offer roaster-recommended brew settings. We hope this is helpful!

  Answered 11 months ago by Keurig Care

  
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Q: QuestionWhy do I keep getting an error message that there is a used pod in the machine when I have inserted a new pod? This has happened multiple times. Your customer support team has not been helpful.

Asked 2 years ago by Pjljab.

• A:Answer I was having that problem as well as failing to recognize a pod was inserted at all. Unplugging the machine for a few seconds helped. I recently found that opening and closing the top a few extra times seems to have helped. I unplugged the coffee maker as a precaution against damaging the electronics while doing that. I have only used the coffee maker a couple times since, but it works much better now.

  Answered 1 year ago by DtWvVerified Purchase

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Q: QuestionIs this Wi-Fi model compatible with Google Home?

Asked 2 years ago by ConnerSeur.

This question was asked about the related product: Keurig - K-Supreme SMART Single Serve Coffee Maker with WiFi Compatibility - Gray

• A:Answer Yes, the K-Supreme SMART coffee maker is compatible with Google Home. Thank you for your question!

  Answered 2 years ago by Keurig Care

  
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