Questions & Answers

Q: QuestionDoes the $1045.00 include installation?

Asked 2 years ago by Ted.

• A:Answer Yes, it included the $199 installation charge.

  Answered 2 years ago by FredGarvin

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Q: QuestionDoes this have a TOAST function?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 2 years ago by KimberlyGVerified Purchase

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Q: QuestionAm I able to install this into a built-in cabinet instead of over the range?

Asked 2 years ago by Anonymous.

• A:Answer 4” deeper than normal.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this microwave easy to install? Does it have "steam" function?

Asked 2 years ago by 468Mom.

• A:Answer Yes, it has steam function.

  Answered 2 years ago by AmoeVerified Purchase

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Q: QuestionMy current range hood is mounted on cabinets 113/4"deep. Can this microwave be mounted on cabinets that shallow?

Asked 2 years ago by Saraguay.

• A:Answer KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm es no one is answering sadly so call

  Answered 2 years ago by KitchenAidContact

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Q: QuestionIs the width 29.93” or slightly less? I often see listed widths representing the necessary cut out, rather than the actual width of the appliance. My opening under the cabinet (above the range) is EXACTLY 30” … so I wanted to know how tight it will be.

Asked 2 years ago by Stephen.

• A:Answer Our opening under the cabinet is 30” in width also and it fits nicely.

  Answered 2 years ago by AmoeVerified Purchase

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Q: QuestionCan this be vented and ducted externally? Not just recirculate the air?

Asked 2 years ago by Nat.

• A:Answer Yes. Mine is vented out and I love that about it. I don’t find that it sucks air from the stove top very aggressively but if I light a candle and blow it out the smoke is definitely sucked up quickly. We have it going through a wall vent but you can do a ceiling vent through the upper cabinet or recirculate depending on your set up

  Answered 2 years ago by DanielleNVerified Purchase

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Q: QuestionWhat are the interior dimensions? Can I get a 11.5 x 17 inch cookie sheet or half sheet pan into it?

Asked 2 years ago by Anonymous.

• A:Answer Hello, the interior dimensions are as allowed: Interior Depth 14 1/8, Interior Height 10 1/16, and Interior Width 21 1/16. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionCan Best Buy installers install this in a 40’ fifthwheel recreational vehicle where my old same size microwave convection was? When we took out our old Hotpointe the wall was missing a heat shield, Grand Design is sending us a new heat shield.

Asked 3 years ago by HappilyRetired.

• A:Answer yes that was what I was replacing

  Answered 2 years ago by user522414

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Q: QuestionIf I am facing the front of the microwave, on which side is the handle located?

Asked 3 years ago by Anonymous.

• A:Answer Right side. It opens like you open a book

  Answered 2 years ago by DanielleNVerified Purchase

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Q: QuestionI would like to ask the same question as the other person. What is the total width of the microwave with the door open? My current Microwave/Convection 30 " is built in and does not have additional clearance to account for the added width of door opening?

Asked 3 years ago by MEB.

• A:Answer I believe I saw the answer to your question on Home Depot's site.

  Answered 2 years ago by Patsy

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Q: QuestionCan this microwave be connected to outside ventilation. Microwave we have is vented to the outside. Thanks

Asked 3 years ago by Captain.

• A:Answer Mine is vented to go outside. I believe I was asking that question it could be either or inside, venting or outside.

  Answered 2 years ago by HootVerified Purchase

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Q: Questionwhy hasnt anyone made a review or verified purchase..... is it that new or are there any bad reviews.... is it tested and verified.... need validation....

Asked 3 years ago by goodquestion.

This question was asked about the related product: KitchenAid - 1.9 Cu. Ft. Convection Over-the-Range Microwave with Air Fry Mode - Black Stainless Steel

• A:Answer This appears to be a new model. I’ve had mine for about a month and love it. Very quiet operating. Touch screen is very receptive. Looks great. This model replaced a 12 year old unit of the same size.

  Answered 2 years ago by Baglady

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Q: QuestionCan this microwave oven be used in a built-in installation in lieu of an over-the-range installation?

Asked 3 years ago by Jim.

• A:Answer Hello Jim, we can only recommend this model be installed per the Installation Instructions. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes this unit have a trim kit available in order to use it above a wall oven in a cabinet? We currently have a Microwave above our wall oven and would like to replace it with a unit that has an air fryer.

Asked 3 years ago by gigiandgogo.

• A:Answer Hello gigiandgogo, it does not appear this model has a trim kit, please visit www.Kitchenaid.Com to view at our different selections of Microwaves that come with them. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhat accessories does this product come with? How many racks are inside? I like to cook 24 dozen cookies at a time

Asked 2 years ago by Anonymous.

• A:Answer you probably need your own baking pan. Comes with a shelf, nice steaming put, and a shelf

  Answered 2 years ago by user522414

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Q: QuestionWhat's the total width with the door open? My current microwave is built in and doesn't have additional clearance to account for the added width of the door, if the hinged section of the door extends past 30 inches.

Asked 3 years ago by Scott.

• A:Answer Hello Scott, we currently do not have the width with the door open. We greatly apologize.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhat is the return policy on this microwave?

Asked 2 years ago by Anonymous.

• A:Answer Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionI love the microwave but not sure if this air fryer works. Do you have any tips as to how to use this air fryer. Mine never gets the food browned.

Asked 2 years ago by Pam.

• A:Answer Hello Pam! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by KitchenAidTeam

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