Questions & Answers
Q: QuestionDepth of this unit
Asked by Anonymous.
- A:Answer Hello, the depth of this model is 26 1/16". We hope this helps.
Answered by KitchenAidTeam
Q: QuestionWill it accept a custom cabinet door front?
Asked by DPeck.
- A:Answer Hello DPeck, no, this model will not accept a custom cabinet door. We do apologize.
Answered by KitchenAidTeam
Q: QuestionNeed to supply the water with a reverse osmosis system. What is the maximum amount of water that this unit would need at any given time?
Asked by Will.
This question was asked about the related product: KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Black Stainless Steel
- A:Answer Hello Will! Please see the link for the Installation Instructions for more information. We hope this helps. https://bit.ly/3GFmrDr
Answered by KitchenAidTeam
Q: QuestionWhat's the difference between the 335HPS and the 535HPS models?
Asked by Gus.
- A:Answer Hi Gus, the KUIX335HPS model has a Gravity Drain System, the KUIX535HPS has a Built-In Drain Pump System. We hope this helps!
Answered by KitchenAidTeam
Q: QuestionWhat is the warranty on this and can I do an extended warranty
Asked by Lance.
- A:Answer Hi Lance, This unit comes with a 3-year warranty for parts and labor for functional failures and a 4th through 5th year for SEALED REFRIGERATION SYSTEM PARTS ONLY— LABOR NOT INCLUDED). We hope this helps.
Answered by KitchenAidTeam
Q: QuestionDoes this model require a pump if so how much is the pump
Asked by Jp1940.
- A:Answer Hello, Jp1940, the KUIX335HPS is a Gravity Drain System. A drain pump is necessary when a floor drain is not available. A Drain Pump kit, Part Number 1901A, is available for purchase. Here is a link to the kit for you: https://www.bestbuy.com/site/misc/6305173.p?skuId=6305173
Answered by KitchenAidTeam
Q: QuestionWhat size ice does this make?
Asked by BKTechOverwhelmed.
- A:Answer Small clear squares.
Answered by Jose
Q: QuestionCould you please tell me the height
Asked by Tracy.
- A:Answer Tracy, the dimensions are below as well as the dimension guide. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances! Height To Top Of Cabinet(IN,inches) 33 5/8 Height To Top Of Door Hinge(IN,inches) 34 1/16 https://bit.ly/395tswa
Answered by KitchenAidTeam
Q: QuestionDOES BESTBUY SELL PUMPS FOR KITCHENAID ICEMAKER?
Asked by JANE.
- A:Answer Yes they do. We bought our pump at pacificsales they're associated with bestbuy.
Answered by Jose
Q: QuestionIce make has been just cleaned per instruction but not making ice anymore! Any suggestions?
Asked by Aalpasha.
- A:Answer Aalpasha, we would recommend you contacting KitchenAid's call center for troubleshooting at 800-253-1301. The hours of operation are Monday-Friday 8am-8pm and Saturday 8am-4pm Eastern Standard Time.
Answered by KitchenAidTeam
Q: Questionwill the door to my dying model KUIC15NLXS1 fit on this new model?
Asked by djglovesice.
- A:Answer djglovesice, unfortunately, we cannot recommend altering the door designed for this Icemaker. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!
Answered by KitchenAidTeam
Q: QuestionDoes this ice maker include water pomp?
Asked by Anonymous.
- A:Answer No, you will need to buy a separate pump kit if the drain is above the floor level. The kit is super easy to find online and easy to install.
Answered by 123CireEng
Q: QuestionHow many volts does the icemaker draw?
Asked by Volts.
- A:Answer Volts, the Volts 115/120. We recommend following the electrical requirements per page 3 of the Installation Instructions. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
Answered by KitchenAidTeam
Q: QuestionDoes this ice maker come with a drain pump or does it require a floor drain?
Asked by Mmoore.
- A:Answer This unit does not come with a drain pump and would require a floor drain as is. The drain pumps are easy to find online and easy to install.
Answered by 123CireEng
Q: QuestionDoes this ice maker have an installed ice scoop holder inside the unit?
Asked by Estmaint.
This question was asked about the related product: KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Black Stainless Steel
- A:Answer Estmaint, the Ice Maker does have an ice scoop holder. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
Answered by KitchenAidTeam
Q: QuestionIs Ice Maker KUIX335HPS "door compatible" with older KUIS15NRTB ? I want to use existing door panel.
Asked by Larry.
- A:Answer The dimensions for your ice maker are 14 5/8 inches wide by 33 13/18 inches tall.
Answered by CommunityAnswer






















