Questions & Answers

Q: QuestionWhat is the width with the doors open at 90 degrees?

Asked 7 years ago by Jimmy.

• A:Answer Hello Jimmy, the dimensions with the door open are 44 1/8". Thank you for your inquiry on our KitchenAid appliances.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionIs the black finish (NOT the black stainless) matte or shiny?

Asked 7 years ago by Opfbduoskv.

This question was asked about the related product: KitchenAid - 19.6 Cu. Ft. French Door Refrigerator

• A:Answer Hello Opfbduoskv! The black is more of a matte in color. Thank you for your inquiry on our KitchenAid appliances.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionCan one buy black handles instead?

Asked 7 years ago by JingleJamie.

This question was asked about the related product: KitchenAid - 19.6 Cu. Ft. French Door Refrigerator

Q: Questionwhen purchased new, does it come with a water filter already installed or do I have to buy that separate?

Asked 8 years ago by Jennie.

This question was asked about the related product: KitchenAid - 19.7 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Already installed

  Answered 8 years ago by LindyVerified Purchase

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Q: QuestionI have the same door problem as many have mentioned. I can't tell when it hasn't closed properly as frequently happens. Is there an adjustable warning sound when the door is open?

Asked 8 years ago by Lisa.

• A:Answer There is no adjustable warning sound when the door is open.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDo the handles match the other Kitchen Aid appliances? They appear to be lighter than the stainless steel handles on other appliances.

Asked 9 years ago by Handles.

• A:Answer I have purchased a full enemble and yes all the handles match.

  Answered 2 years ago by ChristopherT

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Q: QuestionWhat type of air filter does it use? The replacement light came on and I can't seem to find that information in the manual or online.

Asked 9 years ago by jaycee.

This question was asked about the related product: KitchenAid - 19.7 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Air filter part number is W10311524 or AIR1 - see page 11 of "REFRIGERATOR USER INSTRUCTIONS"

  Answered 8 years ago by frogVerified Purchase

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Q: QuestionWhat height from he ground should I mount the receptacle outlet for this fridge?

Asked 6 years ago by Tedley.

This question was asked about the related product: KitchenAid - 19.7 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Tedley, the height for this KitchenAid® Refrigerator is 68 3/8 inches. Please refer to the installation instructions for more information on the outlet requirements for this model.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionWhy does it say "no" to frost free?

Asked 8 years ago by Gert.

This question was asked about the related product: KitchenAid - 19.7 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer This is not frost-free Refrigerator.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionOn the larger version of this refrigerator the hinge at the top is a european hinge and when you open the door to a 90 degree angle the door is flush with the case of the refrigerator. Is this true for the 19.7 cubit ft version?

Asked 8 years ago by fridgeshopper.

This question was asked about the related product: KitchenAid - 19.7 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Hi fridgeshopper, the width of the refrigerator with the doors open is 33 7/8 inches. With the doors closed, it is 30 1/8 inches.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionI'm understanding that this is not true counter depth. Is that correct?

Asked 8 years ago by Vic.

• A:Answer Yes. It does stick out a little, but this is not a problem.

  Answered 2 years ago by DonnaG

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Q: Questioncan i buy a kitchen aid 19.6cu ft ref french door without an ice maker

Asked 10 years ago by Anonymous.

• A:Answer yessss

  Answered 10 years ago by Lizzy

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