“I purchased my KitchenAid krfc704ss in November 2017. The refrigerator will not cool and freezes up - freezer still works. I have had a repairman out. This has happened twice in the past 6 weeks. What is the problem?”
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You probably need to return the fridge and have a new one delivered. Sounds like the control panel. We had a service person out and he suggested a return since our first one was 2 weeks old as well. The new one works perfectly.
Sorry, there was a problem. Please try again later.Hi Cindyj, We are unable to determine what the problem would be over the phone or question. In order to best address the issue we would have to recommend to contact KitchenAid customer service to have a service tech return to the home if the issue is still happening. We hope this helps.
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