Questions & Answers

Q: Question27 inch black stainless, what color is the interior? is this the one that blue with stainless steel racks?

Asked 8 years ago by Anonymous.

• A:Answer It is black inside and it is not blue and there is stainless steel racks.

  Answered 8 years ago by antonVerified Purchase

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Q: QuestionAre the burners in this model exposed or hidden? How long does it take to fully pre-heat the oven to 400 degrees.

Asked 4 years ago by Don44.

• A:Answer Hello Don44! The bake element is hidden. A range or wall oven with all racks in the oven cavity will preheat to 350°F in: 12 - 15 minutes (+/- 5 minutes).

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs the self clean feature steam or high heat?

Asked 5 years ago by Donna.

This question was asked about the related product: KitchenAid - 27" Built-In Single Electric Convection Wall Oven

• A:Answer Donna, the self-clean feature is high heat. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionI just had this oven installed. It has a gap along the top and does not sit flush like the bottom . Installer had a difficult time making it fit. Shouldn’t this sit flush?

Asked 5 years ago by Anonymous.

• A:Answer We self-installed it and had the same issue with a narrow gap at the top. You could raise it from the inside with 2 wood rails or cut a piece of wood to size and fill the gap. We did the latter and it looks fine. Hope that helps.

  Answered 5 years ago by AnonimityVerified Purchase

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Q: Questiondoes this oven bake as a standard oven or do you have to use the convection feature all the time?

Asked 7 years ago by Anonymous.

• A:Answer Although it has the convection feature, I have never used it.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionWe recently replaced our wall oven with kitchen aid 500 series. with is slightly larger than our JEN AIRE oven was--my husband removed the legs at the bottom to get the extra space needed. I haven't used the oven yet. will the removal of the legs cause

Asked 3 years ago by kms.

This question was asked about the related product: KitchenAid - 27" Built-In Single Electric Convection Wall Oven

Q: QuestionCan you get the 27” single wall oven with blue interior and a glide rollout shelf’s?

Asked 3 years ago by Donnie.

• A:Answer Hello Donnie, this model does come with the Blue interior as well as 1 sliding rack. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhere is the heat vent located on the oven?

Asked 4 years ago by HM.

• A:Answer Hi HM, it's located along the bottom, under the door of the unit. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat is the best product to clean the inside and outside of the oven door. When it was installed it had a lot of smudges on it.

Asked 4 years ago by LJM1.

• A:Answer Hi LJM1, you will find our recommendations for cleaning the stainless steel portion of your Wall Oven on the right hand side of page 14 of the Use and Care Manual, under "General Cleaning" then "Stainless Steel" linked here: https://bit.ly/3i4MgC7 We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionBlack stainless steel version of this has been out of stock for a long time for my area. Could you give some insight as to why and when we can expect to see this item back in stock?

Asked 4 years ago by gu.

This question was asked about the related product: KitchenAid - 27" Built-In Single Electric Convection Wall Oven

• A:Answer Hu GU, The availability of appliances can vary by location depending on the availability of materials, warehousing, and other factors unique to each retailer. Therefore, we are unable to determine the exact reason for a delay in the delivery of a product or the release date of a new product.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow do I get the made in America large sticker off of The glass door without damaging the glass.

Asked 4 years ago by LJM1.

• A:Answer Hello LJM1, thank you for your question. We sincerely apologize for the concerns with your appliance. You should be able to use a mild soap and warm water to remove the sticker if it does not pull off easily. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare if further assistance is needed. We look forward to speaking with you.

  Answered 4 years ago by KitchenAidTeam

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Q: Questionwhere is this oven made?

Asked 4 years ago by butch.

• A:Answer Hello butch. This KitchenAid® Oven is made in the United States. Thank you for your interest in our KitchenAid Appliances!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionI want to buy this oven in black. Some say the blue interior is only in the Stainless Steel version...is this correct? This is very important to me! This is the oven details:Kitchenaid 27-built-in-single-electric-convection-wall-oven BLACK KOSE507EBK. .

Asked 5 years ago by Plarsen07.

This question was asked about the related product: KitchenAid - 27" Built-In Single Electric Convection Wall Oven

• A:Answer Hi Plarsen07, the black unit does in fact come with the Blue porcelain interior. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow long of the power wire come with this unit?

Asked 5 years ago by James.

• A:Answer Hi James, The size of this cord is 48". We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWould love to purchase this oven however my wall width is only 27 1/2”. My current unit is only 25 3/4” to 26” wide. Would I be better off with a 24” oven? Thank you!!

Asked 5 years ago by Am.

This question was asked about the related product: KitchenAid - 27" Built-In Single Electric Convection Wall Oven - White

• A:Answer Ignore the previous answer, it is not a 27" cutout width. They do not know what they are talking about. Look up the manual, its closer to 251/2"

  Answered 5 years ago by Anonymous

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Q: QuestionHow much does this unit weigh?

Asked 5 years ago by chefmike.

• A:Answer Hello Chefmike, the gross weight is 159 pounds. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes the oven need to be vented outside the house?

Asked 5 years ago by Joe.

• A:Answer Hi Joe. This KitchenAid® Oven does not need to be vented to the outside.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionIs the control panel backlit and easy to see? Macular regeneration requires good light.

Asked 5 years ago by Mary.

• A:Answer It is an LCD display and the display is very bright. The buttons are not lit so you will have to learn which is which, but the operation is easy once you get the hang of it and it is THE BEST oven I have ever owned. The bottom rack with the slides is great for heavy items.

  Answered 5 years ago by JoeKVerified Purchase

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Q: QuestionIs this oven noisy?

Asked 6 years ago by Jeanniemo.

• A:Answer For some reason, occasionally , the cooling fan is louder. But most times, it is not noticeable

  Answered 6 years ago by AnonymousVerified Purchase

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