“My Refrigerator is emitting a burnt plastic/rubber/oil type smell. It's permeated all our food. The freezer seems to smell worse, but it's bad when I open any door. All our food tastes like the smell.”
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Update: Two techs have been out and updated KitchenAid, both say they don't smell anything but the vinegar. I put some butter back into the fridge to "catch the smell".
Sorry, there was a problem. Please try again later.Factory Mfgr tech came out, insisting it was a rotting citrus smell and not burning plastic smell. "Something must have been left in there".. Advised to wash out with vinegar. I told him I'd already vinegar washed it weeks ago when I emptied out the fridge due to toxic smell permeating the food. There had been no food, citrus or otherwise, in the fridge and it still smelled just as bad after it was emptied and washed. Advised to wash it out again and wait a few days. Washed with vinegar. LEFT VINEGAR SOAKED paper towels and baking soda in fridge/freezer for the past few days - still smells like toxic burning plastic. Meanwhile, the food we didn't have to throw away yet is in coolers on the patio. Extremely unhappy.
Sorry, there was a problem. Please try again later.Update: Called service 2/13, they were sending someone out 2/17 labeling it as a high priority SAFETY issue. Told to unplug and wait. Get a call 930am 2/17 they are NOT coming, first available 2/26. Meanwhile, what food was salvageable is in coolers on our back patio. Another call to service...so far on hold 45 minutes. This is completely unacceptable.
Sorry, there was a problem. Please try again later.Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
Sorry, there was a problem. Please try again later.I CALLED and they are sending someone out to look at the fridge.
Sorry, there was a problem. Please try again later.Sounds like you have a bad unit call warranty for repairs or replacement
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