Questions & Answers

Q: QuestionDoes this gas cooktop come with a simmer burner?

• A:Answer Yes, this cooktop features a 5,000 BTU Even-Heat Simmer Burner.

Q: QuestionDoes this cooktop require a standing pilot light?

• A:Answer No, this cooktop features electronic ignition, so no standing pilot light is needed.

Q: QuestionWhat is the purpose of the full-width cast-iron grates?

• A:Answer The full-width cast-iron grates enhance the look of the cooktop and allow for easy movement of cookware across the entire cooking surface.

Q: QuestionWhat is the BTU rating of the Multiflame burner on this KitchenAid cooktop?

• A:Answer The Multiflame burner on this cooktop has a BTU rating of 17,000.

Q: QuestionAre the knobs metal or plastic?

Asked 8 years ago by Anonymous.

• A:Answer Hi there, the knobs on this unit are actually a metal stainless steel.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionAre knobs plastic or steel?

Asked 5 years ago by Kary.

• A:Answer Not plastic. Chrome plated heavy grey metal.

  Answered 5 years ago by Rich1Verified Purchase

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Q: QuestionDoes this cooktop include the electrical power cord? I assume it is needed for the igniter for the burners.

Asked 4 years ago by azlife.

• A:Answer Hello azlife. This KitchenAid® Cooktop does come with a power cord. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs the grate one piece?

Asked 11 years ago by Mrs. G.

• A:Answer . 2 large grates. A right and a left.

  Answered 7 years ago by RennovationVerified Purchase

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Q: QuestionIs there an optional griddle available?

Asked 11 months ago by Egg.

• A:Answer The griddle for this model Cooktop is W10685483. We hope this helps.

  Answered 11 months ago by KitchenAidTeam

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Q: QuestionCan we use it with propane gas?

Asked 1 year ago by Anonymous.

• A:Answer Hello, model KCGS350ESS is able to convert to LP Gas and the kit is included. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionWhen lifting the grate will it scratch the stainless top. Have kitchen aid now and when grate are lifted from front they scratched the back section of top

Asked 1 year ago by John27.

Q: QuestionWhat are the BTU ratings for each of the 5 burners?

Asked 1 year ago by Doug.

• A:Answer Hello Doug, Center Rear Element-Burner Power 17,000 BTU, Left Front Element-Burner Power 9,100 BTU, Left Rear Element-Burner Power 10,000 BTU, Right Front Element-Burner Power 9,100 BTU, and Right Rear Element-Burner Power 5,000 BTU.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs it finger print resistance?

Asked 2 years ago by Bia.

• A:Answer Hi Bia, unfortunately, this model is stainless steel.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionAre the knobs metal or plastic?

Asked 2 years ago by Daisy.

• A:Answer Hi Daisy. The knobs are metal. We hope this helps!

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs this easy to clean leaving the stainless looking good and not spotted or burners worn looking.

Asked 4 years ago by Bonnie.

• A:Answer Just used it and it cleaned up nicely. The grease spatters were a breeze to wipe up

  Answered 2 years ago by LauraLVerified Purchase

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Q: QuestionAre the grates hinged ?

Asked 7 years ago by Mich.

• A:Answer No

  Answered 3 years ago by ScardieVerified Purchase

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Q: QuestionCan this be installed with my rear downdraft fan in place? I currently have a GE glass top gas counter cooktop.

Asked 8 years ago by Beth.

Q: QuestionAre the knobs removable?

Asked 9 years ago by Parnell.

• A:Answer yes. All 5 simply pull off for cleaning. Push back on. All 5 are the same size and interchangeable. Heavy metal.

  Answered 5 years ago by Rich1Verified Purchase

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Q: QuestionCan this be installed over a wall oven?

Asked 5 years ago by Walkerap.

• A:Answer This unit drops below the Countertop by about 2-3". However you also have to route the natural gas line to the unit which is going to take up more space. When mounted over cabinets, there is plenty of Room and there is nothing else heating up that area. I would talk to the Best Buy sales folks and ask them if it is feasible to mount this unit above a wall mounted oven. It is not something that I normally see done.

  Answered 5 years ago by Rich1Verified Purchase

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