Questions & Answers

Q: QuestionIs this KitchenAid range compatible with propane?

• A:Answer Yes, this range is propane compatible.

Q: QuestionDoes this range offer a self-cleaning feature?

• A:Answer Yes, this KitchenAid range features AquaLift self-cleaning technology that uses water and heat to clean the oven in under an hour.

Q: QuestionWhat is the oven capacity of this KitchenAid range?

• A:Answer The oven has a capacity of 6.4 cubic feet.

Q: QuestionHow many burners does this range have?

• A:Answer This KitchenAid range has four burners.

Q: QuestionDoes this range have a convection cooking feature?

• A:Answer Yes, it features Even-Heat True Convection which uses a bow-tie design and a convection fan for even cooking.

Q: QuestionI have a vented hood and don’t need the downdraft. Does it have to be installed?

Asked 6 years ago by Range.

• A:Answer Be thankful you don't need to install the downdraft since you have a hood. We do not have a hood and spent $3,800 for our downdraft because we have an island and absolutely NO ONE WILL DO THE INSTALL FOR THE VENTING. Best Buy is doing nothing about this and had no problem selling us an expensive range with no one to help us. They ignore our phone calls don't return our calls and this is at the store level. I always loved Best Buy but they have proven themselves to not be an honest retailer. You can only prove how good you are when there is a problem and Best Buy has failed miserably.

  Answered 6 years ago by JaniceVerified Purchase

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Q: QuestionDoes it come with the venting for downdraft in the sale price?

Asked 6 years ago by BART.

• A:Answer What you need to know about this range is that it is a special installation. It took FIVE tries (scheduling crews, who would show up and say they couldn't do the job) and many, many calls and visits to stores to get this product installed. I purchased installation online when I placed the order. But when the delivery people brought the range, they said they could not install. So if you order this range, you should do it IN STORE, and make sure you are dealing with a knowledgeable person who knows this requires special installation. The standard BestBuy / Geek Squad is not staffed to do these installs. This range replaced an older Jena-Air downdraft at a home that is now a rental property, and my poor tenants were without a range for over a MONTH. In the end, Best Buy gave additional discounts and eventually got it solved, but it was a headache. Again -- go into the store and be sure you're dealing with a product specialist who KNOWS this product and its requirements.

  Answered 5 years ago by MagnoliaMerVerified Purchase

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Q: QuestionJust purchased this unit to replace our old JennAir. To our surprise, it appears that the downdraft ventilation location that the JennAir required is NOT compatible with this new unit. We are inches off. Anyone have suggestions on how you approached this?

Asked 6 years ago by Nicki.

• A:Answer It is probably too late for you but may help others. The old Jenn Air had the blower motor assembly sitting vertically. The new models (both Jenn Air and Kitchenaid) have the the blower motors laying horizontally. You get a larger oven space but a major headache on install. Out installer had to locate the ductwork on the left front corner of the unit. Be aware that the new units are longer than the old ones and will stick out from the counter unless you have the room to lengthen the hole by about 3" inches.

  Answered 5 years ago by Craig001

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Q: QuestionWe bought the jennair downdraft stove 7 years ago. Only one burner can be turned to simmer. We hate it....but we need a downdraft gas stove. We like the GE Cafe unit because all burners simmer well. Do all four burners simmer well?

Asked 8 years ago by simmer.

• A:Answer Hi there, we've had this range for about 6 months and the oven works great, but the top burners all burn pretty hot so there isn't really a "simmer" setting which can be frustrating. I find I have to turn off the burner put on a lid and then turn it back on to heat something up before serving.

  Answered 7 years ago by MapleValleyMOM

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Q: QuestionDoes Best Buy have installers that will take the old range out and install the new one?

Asked 8 years ago by jtk220.

• A:Answer Yes, but make sure the installers are from the geek squad, I️ bought the refrigerator, dishwasher, and stove . The dishwasher had to be reinstalled 4 times, the finally sent out the geek squad, good luck, it’s a great stove

  Answered 8 years ago by Pattip725Verified Purchase

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Q: QuestionDoes KSDG950ESS come with an LP conversion kit?

Asked 6 years ago by JanD.

• A:Answer JanD, yes this model comes with the conversion kit.

  Answered 6 years ago by KitchenAidTeam

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Q: Questionwhat voltage (ac electricity) does this range require?

Asked 10 years ago by Anonymous.

• A:Answer This item requires a 4-wire 240-volt connection.

  Answered 10 years ago by CommunityAnswer

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Q: QuestionIs there a illuminated backsplash for the KitchenAid - KSDG950ESS SKU= 7322113?

Asked 6 months ago by Snunker.

• A:Answer Hello! We currently do not have an illuminated backsplash. The backsplashes we have for model KSDG950ESS are: W10115773 30" Range Stainless Steel Backsplash, Size: 9" H, W10655448 Slide-In Range Backsplash, White, Size: 30" W x 6" H, W10655449 Slide-in Range Backsplash, Black, Size: 6" H, W10655450 Stainless Steel Range Backsplash, Size: 30" W x 6" H. Thank you for your inquiry about our KitchenAid appliances.

  Answered 6 months ago by KitchenAidTeam

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Q: Questionwhat is dual fuel and how is it used?

Asked 3 years ago by ksgb900ess5.

• A:Answer Hello! Dual Fuel means that the Range uses both Gas and Electric. One this model it uses a gas cooktop and an electric oven. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhere can I find the electrical spec on this unit? We bought this one, but prior to install the electrician needs to see the spec....Thanks.

Asked 3 years ago by Marky.

• A:Answer Marky, please visit https://bit.ly/3btlrrH and refer to page 9 for more information. We hope this helps!

  Answered 3 years ago by KitchenAidTeam

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Q: Questionaccording to this web site: https://www.reviewed.com/ovens/news/no-vent-required-kitchenaid-offers-new-downdraft-ranges They claim mode # KSDG950ESS does not need outside venting, is that true?

Asked 6 years ago by Walleye.

• A:Answer Walleye, This range must be exhausted outdoors unless you are using ductless venting. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionAre the knobs removable for cleaning?

Asked 2 months ago by Nina.

• A:Answer Hello! Yes, the knobs are removable on model KSDG950ESS. Thank you for your inquiry about our KitchenAid® appliances.

  Answered 2 months ago by KitchenAidTeam

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Q: Questionwhat is the bottom drawer for?

Asked 1 year ago by bruce.

• A:Answer This model does not have a lower drawer.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionI am looking for the trim kit for this unit. I have the slide in one and want counter trim

Asked 3 years ago by Cheeks.

• A:Answer Hello, the part number is W10675028. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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