Questions & Answers

Q: QuestionAre the controls located on the top of the dishwasher?

• A:Answer Yes, the controls are tucked away on top of the dishwasher door.

Q: QuestionDoes this dishwasher have a cycle for a quick wash?

• A:Answer Yes, this dishwasher has an express wash cycle.

Q: QuestionAre the rows in the racks of the dishwasher adjustable?

• A:Answer Yes, the rows in the middle and lower racks are adjustable.

Q: QuestionCan the drying time be extended on this dishwasher?

• A:Answer Yes, the drying time can be extended by 15 minutes with the Extended ProDry option.

Q: QuestionDoes this dishwasher have a third rack?

• A:Answer Yes, this dishwasher has a FreeFlex third rack.

Q: QuestionDoes this dishwasher have a sensor to determine soil levels?

• A:Answer Yes, this dishwasher has a sensor wash feature that uses sensors to measure soil levels.

Q: QuestionComparing the KDTM704KPS and the KDTM804KPS on the KitchenAid website, there appears to be zero differences in features and functionality. It was mentioned somewhere that the 804 had a knife basket. Surely that can't account for $400 price difference?

Asked 5 years ago by Kixo.

• A:Answer Another vendor has a great breakdown of all the levels of the models, but there is an unlabeled version on the KitchenAid website, https://www.kitchenaid.com/major-appliances/dishwashers/third-rack.html (under STYLE Make it your own). Each includes the feature(s) of the lower level(s) plus the additional feature for that level. 404 = FreeFlex Third Rack 604 = Fan-Enabled ProDry System 704 = LED Interior Lighting 804 = Stainless Interior Accents

  Answered 5 years ago by SamJ

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Q: QuestionAfter the whole cycle is finished, the drying fan keeps running until I open the door. Online is says this should only last 50 minutes, but after 2 hours the fan still runs, blowing cold air. Is this normal or does it just run until you open the door?

Asked 5 years ago by Leal.

• A:Answer So I finally got in touch with someone at kitchenaid that was able to at least provide me some information. She said that the fan can run up to 8 hours after wash was completed or until the door is opened. I don’t think I have tried it for that long so I will let it hit 8 hrs and see if it turns off and report back

  Answered 5 years ago by Topdog

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Q: QuestionI've looked at the kitchenAid Model# KDTM404KPS and see that you sell the kitchenAid Model# KDTM604KPS for $100 more than the KDTM404KPS at Home Depot. What's the difference in the KDTM404KPS and KDTM04KPS

Asked 5 years ago by ScubaGranny.

• A:Answer I was compare shopping the 404KPS and 604KPS. The big difference I saw was the "Pro-dry" feature on the 604KPS. We spent the $100 and got the 604KPS. My wife says the Pro-Dry is worth the money. She says it works very well. It dries much better than any dishwasher we have ever had.

  Answered 5 years ago by Scott

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Q: QuestionDoes it have a food grinder for hard particles? Is the filter removable for cleaning?

Asked 5 years ago by techno.

• A:Answer Hi techno. This KitchenAid® Dishwasher does not have a food grinder. You are able to remove the filter for cleaning.

  Answered 5 years ago by KitchenAidTeam

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Q: Questioncan you remove third rack Flex Free

Asked 5 years ago by Maggie.

• A:Answer Yes, you can remove both upper racks and the middle one can be moved up and down. The very top rack has a utensil rack that can also be removed. We cook a lot, and both my husband and I love the way this machine loads. The company clearly has put a lot of thought into it.

  Answered 5 years ago by EllenVerified Purchase

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Q: QuestionDoes it have a handle or not? The model shown here shows a pocket handle, and the Kitchenaid website shows it with the bar handle.

Asked 6 years ago by PaulC.

• A:Answer Two different models of the same machine. One has a pocket handle and this model has a professional look bar handle with top controls.

  Answered 6 years ago by Jlooo

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Q: Questioncan I use this dishwasher if I only have cold water access?

Asked 5 years ago by honey.

• A:Answer The manual states the following: "The dishwasher has a water heating feature and also requires a connection to a hot water supply line."

  Answered 5 years ago by PopsVerified Purchase

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Q: QuestionHow often do you have to clean the filter? Or is there a self-cleaning filter like the former KDTM354ESS?

Asked 5 years ago by RPMM.

• A:Answer Hi RPMM. The pump is protected from large objects entering it by the foreign object cup in the front and below the lower rack. The maintenance free filter system does not require any regular cleaning or maintenance. If this cup fills up with particles or objects, depress the tab in the center and pull up on the cup to remove it. Dispose of the contents and then replace the cup. To replace the cup, put into the opening and push down to lock in place. You can access the product help and demo pages for this unit by going to the following link: http://bit.ly/3eiskvp

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionCan the Silverware basket be split into two? My old Kitchenaid has the feature which allows to make space for bigger dishes. Planning to replace it.

Asked 5 years ago by SilverwareBasket.

• A:Answer You CAN separate the KitchenAid silverware basket(s) without breaking the handle if you have two paint can lid openers and a rubber mallet. The paint can lid openers pry the basket side pieces over the triangular tabs on the handle. It worked best if the paint can pry tools use the upper gray rectangular pieces for leverage. Once the basket side cross pieces have cleared the triangle pieces on the handle give the bottom of the basket a good whack and voila! It helped to have a second person do the mallet. I won't remove the handle off the second basket and will probably chuck it under the sink and only use for silverware at gatherings. I have better, older silverware holders if needed. The removable sliding top is useful on the separated holder if I have lots of little caps, etc. to wash.

  Answered 2 years ago by Anonymous

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Q: QuestionWhy is there a small hole near the top right corner of the face of the unit? It is unsightly.

Asked 4 years ago by Kharris92130.

• A:Answer Hello Kharris92130! That is the light to let you know that the cycle is complete. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow well does the ProDry feature actually work? Are your plastic/silicon items completely dry or is there some residue left?

Asked 3 years ago by JK.

• A:Answer There is usually some residue of water left on some things. I prefer the regular heated dry.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHi, At the end of the cycle, what is the notification sound (is it an alarm or a song or a chirp or something else?). Thank you.

Asked 4 years ago by MB.

• A:Answer Hello MB! There is a just a light on the front panel that lets you know the cycle is complete. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDoes this model have a delayed start feature?

Asked 4 years ago by Berger.

• A:Answer Hello Berger, this model does have a delay wash option. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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