Questions & Answers

Q: QuestionDoes the bottom oven accommodate the preparation of a turkey size volume?

Asked 8 years ago by suelk.

• A:Answer Yes, we purchased ours to have for Thanksgiving, we cooked a 20 lb turkey and there was room for an even bigger one

  Answered 8 years ago by HawkfanVerified Purchase

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Q: QuestionCan both ovens bake with or without convection?

Asked 9 years ago by LK.

• A:Answer Both ovens can function at the same time, but only the bottom oven has the convection feature ... the bottom oven can either be a regular oven or a convection.

  Answered 9 years ago by Peachy

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Q: Questionwhere is the location of the serial number on this KitchenAid - 6.7 Cu. Ft. Self-Cleaning Double Oven Electric Convection Range- Stainless Steel that I recently purchased? Thank you

Asked 4 years ago by DH85.

• A:Answer Crazy enough, if you reach your hand behind the top, behind the controls, you will feel a metal plate that you can slide up to read the serial number. I couldn’t find it either & had to call. Sorry, I’m not home or I would send you a pic.

  Answered 4 years ago by AnitaLVerified Purchase

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Q: QuestionWe bought this double oven two weeks ago. The lower oven takes 25 minutes to preheat to 400 on roast. This seems to be an excessive amount of time or is this normal?

Asked 5 years ago by Frenchy.

• A:Answer That seems too long! My lower oven took just about 8 mins to reach 400 on bake mode & about 6 mins on convection mode. Call KitchenAid service dept.

  Answered 4 years ago by JeBearVerified Purchase

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Q: QuestionAre the ovens lighted. My current stove does not have lighting and I hate that.

Asked 6 years ago by Ann.

• A:Answer Yes the oven has lights

  Answered 5 years ago by EllenVerified Purchase

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Q: QuestionDoes this product have Print Shield Stainless Steel?

Asked 4 years ago by JM.

• A:Answer JM, this model is available in Black Stainless Steel with PrintShield™ Finish and the model number is KFED500EBS. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat are the sizes of the 5 burners and what is their layout on the stove top?

Asked 5 years ago by SarahMM.

• A:Answer Hello SarahMM! The burners are Center Rear Element-Burner Power 100W, Size 6", Left Front Element-Burner Power 2700W/1950W/1050W Size 12"/9"/6", Left Rear Element-Burner Power 700W Size 6", Right Front Element-Burner Power 3200W Size 10", Right Rear Element-Burner Power 1200W Size 6".

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes the depth measurement, include the handles sticking out?

Asked 7 years ago by Debee33.

• A:Answer Yes, the depth includes the handles.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow high is the top oven? I'm wondering what can actually fit in here because it looks small.

Asked 2 years ago by DadO.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

• A:Answer Hello Lando, the interior dimension for this model are Lower Oven Interior Depth(IN,inches) 18 3/4", Lower Oven Interior Height(IN,inches) 16", Lower Oven Interior Width(IN,inches) 25", Upper Oven Interior Depth(IN,inches) 19 1/4", Upper Oven Interior Height(IN,inches) 8 1/2", Upper Oven Interior Width(IN,inches) 25". Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionDoes this oven have a proposition 65 warning?

Asked 2 years ago by Anonymous.

• A:Answer Hello! Yes, this model does have a proposition 65 warning. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionI recently purchased a home that has a modelkfdd500ess double oven . The previous owner could not find the owners manuel and I would like to get one.

Asked 9 years ago by harry.

• A:Answer You can find the manual on Kitchenaid's website by searching for KFDD500ESS under the Service & Support tab.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionIs there a light that comes on when burner on? My husband sometimes forgets to turn burner off so wondering if this has a light that comes on when burner on as a visual reminder

Asked 2 years ago by Bzanne.

• A:Answer Hi Bzanne! Yes, the Cooktop On indicator light is located on the console panel. When any control knob on the console panel is turned on, the Cooktop On indicator light will glow. We hope this helps!

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs this KitchenAid self cleaning freestanding Electric Range - Mod. #KFED500ESS, Sku #6163168 going to be re-ordered/available again?

Asked 3 years ago by Arizona.

• A:Answer Hello Arizona. We show that model KFED500ESS is still an active model. Our teams continue to focus on factors within our control. But there are also several factors outside our control that can impact availability. We certainly understand the frustration this has caused and are working diligently to produce more units for consumers like yourself.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes the KitchenAid electric range (stainless steel) model KFED500ESS have a timer?

Asked 3 years ago by Lynn.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

• A:Answer Lynn, this model does have a timer. Please visit https://bit.ly/37D2twS and refer to page 4 for more information.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDuring a power outage can you light the gas burner manually?

Asked 3 years ago by Manuallylightburners.

• A:Answer Hello Manuallylightburners! In case of a prolonged power failure, the surface burners cannot be lit manually. No attempt should be made to operate the appliance during a power failure.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhy does the bottom oven light come on when the top oven door is opened?

Asked 4 years ago by Cece.

• A:Answer Hi Cece, this is normal for both oven lights to come on when one door is opened. This is how the appliance is designed to work. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDo either of these ovens have a "proof" feature for baking bread?

Asked 4 years ago by Lorrie.

• A:Answer Yes lower oven has it. Click on this Manuel link- http://kitchen.manualsonline.com/manuals/mfg/kitchenaid/kdrs505xss.html?p=17

  Answered 4 years ago by JeBearVerified Purchase

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Q: QuestionWhat is the height of the cooktop surface?

Asked 4 years ago by Tb.

• A:Answer They call it counter height. There is some minor adjustments on height at the bottom. Ours is at 36”.

  Answered 4 years ago by KithenaidVerified Purchase

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Q: QuestionDoes the self-cleaning function use high heat or steam?

Asked 5 years ago by Myrtle.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White

• A:Answer Hi Myrtle,the self cleaning function uses high heat.Thank you for your inquiry on our KitchenAid appliances.

  Answered 5 years ago by KitchenAidTeam

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