1-2 of 2 Answers
Unless you gave that specific phone access - it will never open.
Sorry, there was a problem. Please try again later.We designed Kevo with security in mind. When your device is not motion, for a couple of seconds the Kevo app will not activate a touch-to-open attempt. This is really an additional security feature on top of our patent pending positioning technology. Please contact your local Best Buy for pricing and availability.
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