Questions & Answers
- Model:
- 401-01372-W001
- |
- SKU:
- 6641239
Highly rated by customers for: Build Quality
$999.00Your price for this item is $999.00
Comp. Value: $1,078.00
The comparable value price is $1,078.00
Page Showing 1-4 of 4 questions
Q: QuestionCan I ride it immediately from the store or do I have to pick up and assemble at home?
Asked by Kangster.
- A:Answer Hey there! Depending on store availability, the bike may be available out of the box or still packaged for shipment to you. Please note that regardless of how it is received, we recommend fully charging the bike before your first ride. Happy riding!
Answered by Lectric eBikes Support
Q: QuestionMy bike not charging and my speed monitor not coming on what could be the problem
Asked by Anonymous.
- A:Answer Hey there! We're sorry to hear about the issue you're experiencing. Please email our Technical Team at [email protected] and we'd be happy to get you taken cared of. Thank you.
Answered by Lectric eBikes Support
Q: QuestionUnder the on and off button there is a USB port what is it for.
Asked by Misti.
- A:Answer Hi Misti. We’re not entirely sure which part you’re referring to, but we’d love to help! Please send a photo of the part to [email protected], and our team will be happy to assist you.
Answered by Lectric eBikes Support
Q: QuestionCan this model carry an adult passenger?
Asked by Heather.
- A:Answer Hey! The XP4 Step Thru is ideal for riders between 4’10” and 6’3” tall, with a maximum weight of 330 lbs. If you’re 16 or older and fit within those ranges, you’re all set!
Answered by Lectric eBikes Support

Page 1, Showing 1-4 of 4 questions
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