“just purchased my lenovo sku#5828300 laptop open box. whenever i watch netflix or watch a series online it lags/freezes while making a werid sound.”

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• I would definitely take it back. I have not tried watching Netflix on it. Sometimes my games on Facebook lag, but, I always blame it on my internet. Don't know if that's the reason, but, most of the times my games play fine.

  Answered by Jetto 8 years ago

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• Since this is an open box model, we recommend you bring it in to your local Best Buy and have the Geek Squad evaluate it ASAP.

  Answered by Lenovo Product Expert 8 years ago

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