“The specs say that the ram is currently at 8GB but expandable to 16GB. I want to confirm that is true and that the memory is not soldered on. Thanks”
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Model number 81DE017BUS is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. The maximum RAM this model can support is 12GB. There is 4GB of RAM soldered to the motherboard. There is another 4GB of RAM within the one RAM memory slot within this configuration. Your certified technician can replace this 4GB stick od RAM with an 8GB stick of RAM for a system total of 12GB RAM.
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