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This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. There is 4GB of RAM soldered to the motherboard and another 4GB of RAM in the one RAM memory slot within this configuration. The maximum RAM this configuration can support is 12GB. Your certified technician can remove the 4GB of RAM within the memory slot, then replace it with a 8GB RAM stick.
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