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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 330S-15IKB 15.6" Laptop's fast performance, reasonable price, and lightweight design. Many users appreciate the backlit keyboard and solid-state drive included at this price point. However, some users have concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 512 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast laptop Core i5 8GB RAM, 128GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo 330S-15IKB Laptop: Finish work quickly/ efficiently w/ 15-in. Lenovo laptop. The Intel Core i5 processor and 8GB RAM perform efficiently , and the 128GB drive is very quiet. Lenovo laptop w/ Dolby Audio has top quality sound f/ movies /games. It’s fast, user friendly and I’m enjoying it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A quality product for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the laptop has performed commendably. This is my first purchase of a Lenovo product and I am impressed with it's overall quality and features. If you're looking for an affordable laptop for home and office, check this product out.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 3 out of 5 stars

    Replacement laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensible purchase that’s ready for me anytime I need it. It’s the right size for my desk and not heavy. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A laptop that is a fantastic value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this laptop for a few weeks now and I have to say that I am liking this a lot. First the good. The build quality is good with a relatively stiff plastic body and an aluminum lid. The screen bezels are also really thin. So while the screen is 15.6 inches, the overall size and weight are closer to that of a 14 inch laptop. The keyboard is great to use with nice, clicky keys, and no mushiness. It is also backlit, which is a nice surprise for the price. However, there is a number pad, meaning the majority of the keyboard is offset to the left. For me, this was annoying at first, but I got used to it. The trackpad is also fine if you turn up the sensitivity and speed on it. The best part of this laptop though is the performance. With a Core i5 processor, 8gb of RAM, and an SSD, this thing is lightning fast. I mainly use this for web browsing and with this power, I can have a ton of tabs open and Youtube videos can play in 4k without any slowdowns. I'm sure some light gaming would also work fine on this. However, there are 2 issues. First, the battery life is iffy. I average anywhere from 4 to 5 1/2 hours on a charge. This is ok, but I feel they could have put in a bigger battery. This is not a good laptop if you plan to travel a lot or need something for on the go. In addition, the screen is not too good. It's a 768p TN panel and it's as bad as you would expect. On an 11.6 inch screen, this resolution would be fine, but on a 15.6 inch, it's not good with nothing being sharp whatsoever. If you need something for video or photo editing, this is not the laptop for you. But in the end, for the price, you're getting powerful performance and a good typing experience. If you can overlook the small battery and low-end screen, then this a great laptop to buy. You're getting near $1,000 dollar performance for 1/2 the price, or less if you get an open-box model like I did.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 330s-15 ships with a powerful Quad-Core/Eight-Thread Intel Core i5-8250U processor, 8GB of DDR4-2400MHz RAM and a 128GB solid state hard drive. This configuration has a 15.6" (measured diagonally) 1366 X 768 (HD) resolution screen, with a brightness level of 220 nits. This configuration can handle many of today's most demanding programs and is good with multi-tasking. The IdeaPad 330-15 ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing. If you are getting substantially less battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
      https://www.laptopmag.com/articles/battery-saver-windows-10. Additionally, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. lenovo

  • Rated 5 out of 5 stars

    Excellent value for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for work, and I spent weeks trying to find an affordable unit with decent specs. This model eventually went on sale below $500, so I decided to take the plunge. It's been almost one month since I made the purchase, and I couldn't be happier with my Lenovo. The i5 processor and 8 GB of RAM is sufficient for everything I've used it for so far (mostly programming and related tasks, I have not tried any gaming yet), and the 128 SSD has the OS booting up incredibly fast. I happily accept the speed-for-space tradeoff made here, and you could always get an external SSD if you require more storage. It's more than enough for my purposes. The build quality is actually pretty nice. It's lightweight, sturdy, and quiet as a mouse. The keys feel a little cheap, but honestly, typing is a breeze and feels fine. I understand that there are some choices made in the keyboard layout which other users are not too fond of, but all seems fine to me. The touchpad is quite responsive, and you have a lot of options at your disposal. I purchased a mouse with this computer, as I normally can't stand using touchpads, but this one is actually very intuitive with a few tweaks made in the settings. The screen feels a bit washed-out, but I don't notice it most of the time. It might be an issue for photo/video editing. The Midtown Charlotte location may still have it on display, so you can check it out in person. One last thing to mention is the battery life, which is superb. It seems to last for hours and hours, and you have multiple options for balancing conservation and performance. It also charges very quickly. In summary, if you are looking for a competent, budget-friendly laptop, I would highly recommend taking this Lenovo for a spin. The specs featured in this model compare with entry-level Surface Books and MacBook Pros that cost twice as much. I do not normally write product reviews online, but I am so impressed with this product that I felt compelled to do so. Happy hunting.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330d-15 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better budget laptops within the price range. I've checked the specs of all the other laptops (6/15/18) and this one was the better of the bunch. Thanks to AMD's competitive Ryzen processors, Intel was forced to step up their game so now this i5 is a quad-core processor. The display is essentially similar to a 720p screen which is a bit disappointing. It contains 8GB of ram so it can handle a fair amount of concurrent applications running. It also has a 128GB SSD so the computer is able to boot up as well as load applications really fast. The only downside to this is the storage size since it's a small 120GB. The operating system takes up about 30GB so you're left with around 90GB of storage to use. Processor: 4/5 Screen: 3/5 RAM: 4/5 Storage size: 3/5 Performance: 4/5

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. This model ships with a anti-glare, 1366 X 768 (HD) resolution screen, with a brightness level 0f 220 nits. If you need additional storage for files, this device has a 4 in 1 SD card slot, compatible with SD, SDHC, SDXC, MMC smart cards. You can also use a USB Flash Drive for added storage space. lenovo

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for price, missing some things though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snappy laptop with some solid specs for the price. Did not come loaded with bloatware which was a big plus to me. It's quite a bit thicker/heavier than I was expecting based on the photos but that's not a huge deal. If you're only going to be browsing the web and watching content online You're probably going to be better off with an i3 model and saving some cash. Do be warned however this does NOT have the fingerprint scanner as shown in the photos. I was rather vexed when I got home and opened up the box to find it was not there. Update your photos Best Buy so other people don't buy something expecting it to be what's shown and get something different. That was a feature I planned on using, but honestly it's not worth the hassle of returning it and finding a new laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. With regard to a fingerprint reader, you are correct, this model does not have a fingerprint reader. We will pass this information along to Best Buy. lenovo

  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good lightweight computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer a lot, but can only give it 4I*because of the battery life. You only get about 3 hours battery life, less if u are doing more than just surfing the web. Also when the power gets under 10% the computer will not stay on. Laptops to me sjhould have better battery life. I believe when i was researching computers, the battery life was said to be longer, Everything this else is great, so if battery doesn't bother you, I think thisnis a great computer for the price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. This configuration ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work the device is performing. If you are getting substantially less battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
      https://www.laptopmag.com/articles/battery-saver-windows-10. Additionally, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. Regarding your device not staying on when the battery level falls below 10%, this critical battery level is set at 10% by default. You can change it. Here is a link to instructions for doing this:  https://www.thewindowsclub.com/change-critical-low-level-battery-action-windows-8-7 lenovo

  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. Although on the small side, the inclusion of an SSD makes this a speedy laptop. The only downside (if this matters to you) is that the display is not a 1080p display. As this will be used for work in my case, it doesn't make a difference in how Excel spreadsheets will look. If you're on a budget and don't mind the slightly lower resolution, make sure you give this a consideration.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. This system has a screen with 1366 X 768 (HD) resolution. We are pleased to hear that the IdeaPad 330s-15 meets your computing needs so well. lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great basic solid state computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a light and thin 15.6-inch basic notebook computer with a solid state drive and Intel i5 processor under $500 and this fit the bill perfectly! Even has a lighted keyboard and a numeric keypad which my wife needed as a teacher to enter data that other higher end computers did not have. It has 3 USB ports and a SD Memory Card Reader and you can easily add extra RAM if you need it. The 128GB solid state drive is sufficient and we can always expand using an inexpensive SD memory card or memory in the cloud so that's really not an issue. Would have been nice to have 1920 x 1080 resolution but with a smaller 15.6 screen the 1366 x 768 resolution is more than adequate for our use. It's not meant to be a gaming computer and if it had a larger solid state hard drive and higher 1080 resolution it would cost a lot more than $449 on sale....which was a bargain for a thin, lightweight, solid state laptop with an Intel i5 processor, lighted keypad and numeric keypad!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330s-15 meets your computing needs so well. Please keep in mind, this model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. lenovo

  • Pros mentioned:
    Solid state drive

    Rated 5 out of 5 stars

    Pretty Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase as a young adult. I did a lot of research and talked with professors & professionals to see if Solid State was worth the extra $$. I am the kind of person that does not keep a lot of documents/pictures so the loss of storage was not a problem for me. I moved the pictures and documents I do have to Google Drive and haven't had any issues. Great computer, starts up and powers down quickly, quiet, and runs programs perfectly. Would and will recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the features and performance of the IdeaPad 330s-15 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Excellent Mid-Range Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a laptop that has too much for a regular student or child, but doesn't have enough frills for business or enthusiasts. Consider the core of what you need, and if that is: a fast processor, at least 8GB of RAM, and NVMe SSD... then this laptop could be for you. There are some compromises that you have to make. First, I think the market price is a little too high, so consider waiting for a sale or going for the Ryzen 5 version. Second, the screen resolution is 1366x768 which is not ideal for work that requires lots of vertical space. If you think you can handle these things, consider purchasing the laptop. It also has nice battery management software, which can conserve battery capacity but also allow for fast charging.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Lightweight

    Rated 5 out of 5 stars

    Easy to use and at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my grandson who was starting college. He loves it and it is so lightweight and easy to carry. We had the Geek Squad Service and Security added just in case. He loves it! It was on sale which saved us money and has the lit keyboard option so it's easy to use when the lights aren't bright enough.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop for your grandson. We are pleased to hear that the features and performance of the IdeaPad 330s-15 meets your grandson's computing needs so well. lenovo

  • Pros mentioned:
    Backlit keyboard

    Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very impressive. It has a solid processor and has the extra like light up keyboard, solid state hard drive, etc. I actually bought this for gaming. Not hard core shooter kind of games, but things like WoW and EVE Online. It performs pretty well and does the job when I'm on the go.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the performance of the IdeaPad 330s-15 meets your computing needs so well. lenovo

  • Pros mentioned:
    Backlit keyboard, Price

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need - web surfing, MS Office, etc. Didn’t want to spend much because don’t use laptop too much these day. The price of this one was good and memory, speed are great for the price. Backlit keyboard is a bit of a bonus. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Compact, quick, and quiet - love the sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the same brand laptop at school, and at my husbands company. We’ve always gone with Dell in the past, but have had issues with their batteries &hard drives in recent years. The SSD is cooler and quieter by far than anything we’ve ever had at home.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the performance of the IdeaPad 330s-15 meets your computing needs so well. We appreciate your loyalty to the Lenovo Brand. lenovo

  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Fine Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop after my Toshiba Satellite (ancient) gave out. I really like Lenovos after using one for work at my previous job. This one has everything I need. I use the USB ports and HDMI almost daily. For internet connection it's a bit slower than I'd expected. It often needs updates, so check that regularly. It's not much of a bother, but sometimes when things don't work right, you'll know it's because there's another update. It's very sleek and I love that it is lightweight. I would recommend this laptop to students, teachers, and anyone that wants a good working laptop for everyday and regular use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 330s-15 laptop. This device uses 5G 802.11AC WiFi. It is the latest version and the fastest frequency available. Although it is backward compatible to older b/g/n frequencies, be sure your router has the latest firmware updates available from the router manufacturer's web site. Regarding updates, you can check and install new updates easily by using the Lenovo Utility software installed on this device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Pros mentioned:
    Fast, Solid state drive

    Rated 5 out of 5 stars

    Great little lappy for the price!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a lappy to replace our dell desktop that was about 10 years old. I couldn’t be any happier with this lappy. The solid state drive is awesome and the speed of the lappy is great. Would definitely recommend to my pal’s and my confidantes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the features and performance of the IdeaPad 330s-15 meets your computing needs so well. lenovo

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice, Large, Bright Screen, Good Feel Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on recommendation of my son. Had all the features to meet my needs, reasonable storage and good price. A little heavier than I would have liked, but because of screen size, had to accept more weight.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. This Slimline, 15.6" (diagonal screen size) laptop weighs just 3.97 lbs. and measures 0.8" thin. We are pleased to hear that the IdeaPad 330s-15 is working out for you. lenovo

  • Rated 5 out of 5 stars

    Lenovo - 330S-15IKB 15.6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget laptop with a 15-inch screen and an SSD, and this fits the bill perfectly. The screen is 1366x768, which some people consider low resolution but was just what I was looking for. It's a matte screen, which I much prefer to a glossy one. Performance is above-average for a laptop at this price. Very light for a budget 15-inch model. The 128GB SSD is a bit smaller than I needed, but I got a low-profile SD adapter and stuck a microSD card in there semi-permanently, addressing any storage issues. Trackpad is very good, keyboard is fine. The compromises in this machine are in all the right places to fit my needs.

    I would recommend this to a friend
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