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Hey, We're sorry to hear that you're having trouble connecting your Digital Pen 2 to your Flex 5i. We recommend following the first page of the pen's start guide (can be viewed digitally here: https://download.lenovo.com/consumer/options/sp41j19858.pdf) to learn how to remove the pen cap, add the battery without any connection obstruction, then add the cap to power the pen, enabling automatic pairing with the connected Flex 5i (if it's a Windows based laptop). Please feel free to reach out to us with any other questions!
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