“I purchased this laptop 3 months ago. Last night I used the standard update "update and logoff" and my computer has never turned on since. I am unable to hard start it. I am alarmed because the laptop is quite hot---how do I fix?”
Answer This Question
1-2 of 2 Answers
Call Lenonvo. I had same problem and they fixed it with no hassle. It was doing an update also, when this happened.
Sorry, there was a problem. Please try again later.Hey, HS, sorry to hear that your Flex 5i is giving you trouble by not turning on. Here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue and a video with step-by-step instructions as well. This could be a good place to start and then you can reach out to Lenovo Support if this guide doesn't help.
Sorry, there was a problem. Please try again later.