“Hello, purchased an "Open Box" sale. didn't come with packaging, manuals, power cable, keyboard, mouse. No big deal. Machine boots fine. Problem :it still has Best Buy's Store Demo and employee account. Why not clean install?”
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$319.99
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The comparable value is $399.99
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Hey Chris, We're sorry to hear that this was the case for you. We recommend either working with the store you made your purchase from (if purchased in store) or visiting the following Microsoft Support site to learn how to reset your PC: https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e | Please feel free to reach out to us with any other questions!
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