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Questions & Answers

$379.00
Save $150.99
Comp. Value: $529.99
Page Showing 1-20 of 61 questions
  • QuestionIs the RAM and Storage expandable

    Asked by Pops.

    • Answer Hey Pops, With this model IdeaPad 1, memory cannot be upgraded, as it is soldered to the systemboard, but you can upgrade storage by swapping out the included 256GB drive preinstalled in the laptop's single M.2 2280 PCIe 3.0 x2 slot for one of higher capacity. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes Lenovo/Best Buy sell a laptop without the Microsoft OS and Windows OS pre-installed? I'd like to install the latest version of Linux Mint Cinnamon and use the Linux OS instead. Thank you for your help.

    Asked by Felix.

    • Answer Hey Felix, This IdeaPad 1 is only offered with Windows 11 Home preinstalled on the system drive, so you'd have to remove it yourself should you desire to have a single OS installed. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionIs it a touchscreen ??

    Asked by Anonymous.

    • Answer no

      Answered by kpch

  • QuestionIs it compatible with a printer?

    Asked by Anonymous.

    • Answer Pretty much any computer made in the past 10 years will work with pretty much any printer made in the past 10 years. Including this one.

      Answered by luislast

  • QuestionWill it work with wifi 6

    Asked by Jack.

    • Answer Well, since it HAS WiFi 6, it should WORK with WiFi6. But what do I know.

      Answered by luislast

  • QuestionIs this computer a touch screen?

    Asked by Gigi.

    • Answer no

      Answered by kpch

  • QuestionDoes this model have S mode?

    Asked by Letty.

    • Answer No, but if you know what you are doing (I mean, if SOMEONE knows what THEY are doing), S Mode can be activated.

      Answered by luislast

  • QuestionDoes it have usb ports? How many and what type? thank you

    Asked by mmex.

    • Answer Hey mmex, Yes, this IdeaPad 1 features two USB-A ports (1x USB 2.0, 1x USB 3.2 Gen 1) and one USB-C 3.2 Gen 1 port (supports data transfer only). Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionWould this product be acceptable for doing video editing?

    Asked by Brent.

    • Answer Hey Brent, This will depend on the depth of video editing, what software you may wish to use, and the type / quality of video is that you may be editing. If the video editing platform used is light, possibly web based, and the video quality isn't higher than 4K/60Hz, this system should work sufficiently. If this isn't the case, to start, we recommend reviewing the system requirements of the editing software you have in mind, then compare these requirements to the specifications of the computers you're interested in to help ensure you find the right fit for you. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes it have a webcam and it it exam soft compatible

    Asked by Heather.

    • Answer Hey Heather, This IdeaPad 1 does feature an HD, 720p camera and it should work with most testing software like LockDown browser. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes it have a camera

    Asked by Brian.

    • Answer Hey Brian, This IdeaPad 1 does feature an HD, 720p camera with a privacy shutter for security. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan I use my backlit keyboard and mouse with this laptop?

    Asked by Anonymous.

    • Answer Hey there, You can connect a keyboard and mouse to this IdeaPad 1. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • Questiondoes this laptop have window 11 installed already

    Asked by AntioneC.

    • Answer Hey jon, Yes, this IdeaPad 1 ships with Windows 11 Home preinstalled. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have a fingerprint reader?

    Asked by jay.

    • Answer Hey jay, This IdeaPad 1 does not feature a fingerprint reader. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionWHY IS MY SERIAL NUMBER NOT FOUND?

    Asked by Anonymous.

    • Answer Hey, We're sorry to hear that you're having an issue. Are you having difficulty with locating the serial number on your system or are you stating that your serial number couldn't be found within a system? If you could include any details in another question, we can use this to answer your question more precisely. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes this have a regular sized SD card reader?

    Asked by Anonymous.

    • Answer Hey, This IdeaPad 1's card reader will accept a full-sized SD card. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • Questionthis product includes international warranty?

    Asked by kd.

    • Answer Hey kd, From the manufacturer, this model IdeaPad is covered by International Warranty Services. By visiting the webpage tied to the following link: (https://pcsupport.lenovo.com/us/en/iwslookup#/ideapad), you can view local Lenovo support options for the supported countries. You can lookup options by entering the product serial number in the search box at the previously listed link, selecting “International Warranty Services” within “Warranty & Repair”. Full disclosure, there can be some limitations with repairs abroad as US components and onsite repair may not be available in another country. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionIn the photos is shows an image that says “enjoy 3 months of Xbox game pass” but when purchased, it saws I have only 1 month of Xbox Gamepass. Is this false advertising?

    Asked by Staton.

    • Answer Hey Staton, By purchasing this IdeaPad from Best Buy, you get 1-month of Xbox Game Pass for free. During or after the system's setup, you are given the option to opt in for a 3-month trial for Game Pass. If you did not claim this during setup, you can do so in the Xbox app. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan I use a USB-C charger with this specific laptop?

    Asked by LenovoUser.

    • Answer Hey there, This IdeaPad 1's USB-C port supports data transfer only. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionHow long is charge time, is it ok to leave plugged in 24/7?

    Asked by dan.

    • Answer Hey dan, The system takes around an hour to completely charge. It's recommended to not leave the system plugged in at all times, as this will negatively impact battery health, which will lead to decreased charge capacity and average battery life. Some Lenovo models are equipped with power management programs that extend the life of the battery. This battery threshold setting can be found in the Lenovo Vantage app which will allow you to manage when the battery starts and stops charging in order to preserve the battery’s life. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert