“I purchased this laptop for my granddaughter for Christmas, 2016. The laptop was sent to her in Bradenton, Florida. I live in Arizona. She tells me that the charger does not work. How can I contact the manufacturer for a replacement charger?”
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Look at the Samsung warranty packed with the Chromebook for info on replacing the charger. Best Buy sells a $29 compact universal charger with six sizes of charging pins that can be used to verify if the problem is in the charger or in the laptop itself.
Sorry, there was a problem. Please try again later.WalMart and Best Buy both sell universal chargers that will be cheaper than buying from the manufacturer
Sorry, there was a problem. Please try again later.Have her check to be sure that it is not just the AC adapter that is the problem. We recommend that she visit her local Best Buy store in Bradenton and have the Geek Squad evaluate the problem and advise her on the remedy.
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