Questions & Answers

1-10 of 252 Questions
  • Question
    Explain this: How can this computer be slow and yet it has 4.2 Stars (179 Reviews) and 89% of customers recommend this product? The number one complaint is that this computer is slow. How can 89% of you people recommend a slow computer?   (8 Answers)

    By Confuzed January 13, 2017.

    Answers
    • Best 
      Answer

      This is an entry level computer. It is designed to be an economical choice for a new user or someone who is a light user. It comes with a free 1-year subscription to Microsoft Office 365, a $65 value. Obviously the reviewers got the product and value they were looking for and it performs, for them, the way they expect it to.

      By BrandAnswers January 16, 2017.

    • Question
      I need to buy a REALLY simple laptop for my mother, who is 84 and terrified of computers. At this point all she wants is to do email. Would this be a good option?   (8 Answers)

      By kat December 8, 2016.

      Answers
      • Best 
        Answer

        I'd buy her the Samsung Chromebook 3 that Best Buy sells. Simpler machine, easier to set up and use, really solid case, water resistant keyboard in cash she spills her tea, and Chrome has a nifty super simple screen magnification tool that is PERFECT for older folks. I own one, and also own the Lenovo 110S, like both, but the Chromebook is better suited to kids and oldsters.

        By x3hoo December 16, 2016.

      • Question
        can i add ram or other type memory to the main memory   (9 Answers)

        By stillunsure November 8, 2016.

        Answers
        • Best 
          Answer

          No, you can not add more memory to this laptop.

          By CommunityAnswer November 8, 2016.

        • Question
          Are you able to put a cd/ DVD in this?   (5 Answers)

          By Shanners November 27, 2016.

          Answers
          • Best 
            Answer

            No, there is no built in CD/DVD drive within this system.

            By BrandAnswers November 30, 2016.

          • Question
            Does this laptop have touchpad gesture scrolling capabilities? And would you say it is sturdy? Worth the money? Thanks in advance :)   (4 Answers)

            By iebyrc November 27, 2016.

            Answers
            • Best 
              Answer

              Yes, it recognizes 2-finger scrolling and other 3- and 4-finger gestures, if enabled in the mouse/touchpad settings. I wanted to know this, too, so yesterday I went to my local Bestbuy store and tested it myself. The previous model 100s 11" did not allow any scrolling on the touchpad, so this is a nice improvement.

              By Nick December 3, 2016.

            • Question
              How much hard drive space is available and how much is taken up by the OS and pre-installed software?   (3 Answers)

              By ProspectiveBuyer December 4, 2016.

              Answers
              • Best 
                Answer

                There is approximately 20GB of usable storage space on the hard drive. You can add to this storage space by using the MicroSD card slot.

                By BrandAnswers December 5, 2016.

              • Question
                Does this laptop have a hard drive?   (3 Answers)

                By Trevor November 7, 2016.

                Answers
                • Best 
                  Answer

                  Yes, it's an eMMC hard drive, which isn't solid state or the traditional hard drive. It's the kind of flash storage you’ll find in cheap tablets and laptops. It’s slower and cheaper than a traditional SSD (Solid State Drive) you’d find in more expensive computers.

                  By Timbo November 11, 2016.

                • Question
                  I have a dinosaur of a computer so I'm overdue a new laptop. I mainly surf the web and for 99% of what I need personally, I can use my iPad. But now, I am looking to invest in a laptop to begin a blog. Will this laptop serve this purpose?   (4 Answers)

                  By Curiosity December 9, 2016.

                  Answers
                  • Best 
                    Answer

                    This is an entry level system, made for light use of such programs as Microsoft Office and web browsing. If this sound like what your computing needs will be, then yes, this would be a good choice.

                    By BrandAnswers December 12, 2016.

                  • Question
                    I am traveling overseas to Australia and want to check email and Skype and also login remotely to my work desk in the USA is this good for this ?   (5 Answers)

                    By Jencat January 26, 2017.

                    Answers
                    • Best 
                      Answer

                      Email would be fine, but you might experience delays using Skype.

                      By reviewer1 February 24, 2017.

                      • Verified Purchaser
                      • My Best Buy® Member
                  • Question
                    Is this a 32 bit or 64 bit machine?   (3 Answers)

                    By jorbach November 28, 2016.

                    Answers
                    • Best 
                      Answer

                      It is a windows 10 64 bit

                      By Logistic488 November 29, 2016.

                      • Verified Purchaser
                      • My Best Buy® Elite Plus Member
                      • Top 100 Contributor

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