Questions & Answers

Q: QuestionI received a power cord with this laptop, but is there an option for a docking station so that the cord can be used as a backup/travel option?

Asked 2 weeks ago by bslot10.

• A:Answer You need to find a USB-C hub. Docking stations are out and these lame USB hubs are in. https://www.lenovo.com/us/en/p/accessories-and-software/hubs/hubs_hubs/gx90t77924?orgRef=https%253A%252F%252Fwww.google.com%252F&cid=us:sem%7Cse%7Cgoogle%7Cpmax_non_pc%7C%7C%7CGX90T77924%7C18333294919%7C%7C%7Cshopping%7Cmix%7Cconsumer&gad_source=1&gad_campaignid=17414101395&gclid=CjwKCAiAw9vIBhBBEiwAraSATpdqpg1dWzZN2XmaApU-VDxHXCmYXE9jMDwNQ3H5TJ81WjZKt1xSUxoCrJ0QAvD_BwE

  Answered 1 week ago by JeffD

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Q: Questiondoes the keyboard have a back up light for use in the dark

Asked 3 weeks ago by alexbuch.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer No I has not

  Answered 5 days ago by PabloTVerified Purchase

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Q: QuestionInstead of touchscreen can i use mouse?

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer YES

  Answered 1 week ago by JeffD

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Q: QuestionIf I purchase item what is return policy?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hey there, The return conditions can vary on different factors. For details, we recommend visiting the following Best Buy webpage to view their return and exchange policies: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: Questiondoes this come with windows word?

Asked 1 month ago by thumper.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer NO

  Answered 1 week ago by JeffD

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Q: Questiondoes this have bluetooth 5.3 or what?

Asked 1 month ago by bill.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hey bill, We apologize for any confusion regarding this, and we appreciate your inquiry and attention to the matter. We wish to clarify that this IdeaPad 1i features Bluetooth 5.1 connectivity. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWindows 11 included is multi language or single language?

Asked 1 month ago by Fclb.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Multi

  Answered 1 week ago by JeffD

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Q: QuestionIs this laptop refurbished?

Asked 1 month ago by Lucy.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer No this was a brandnew out of the box machine

  Answered 1 month ago by MugoveSVerified Purchase

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Q: QuestionWhat year was it made.

Asked 1 month ago by Endy.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hey Endy, The unit you may receive would likely be made in 2025. The year and manufacture the month of manufacturing varies for certain Lenovo product lines as manufacturing continues since the initial release date. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: Questionhow many usb port are there?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer four usb ports

  Answered 2 months ago by AnonymousVerified Purchase

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Q: QuestionCan touch screen be turned off and can you get this with backlit keyboard?

Asked 2 months ago by cmpoot.

• A:Answer Hey, You can disable touch with this IdeaPad 1i. To learn how to do so, please visit the Microsoft Support webpage: https://support.microsoft.com/en-us/windows/enable-and-disable-a-touchscreen-in-windows-b774e29d-be94-990f-c20f-e02892e572fc, that's tied to this web address that details the process. Also, the IdeaPad 1 series does not feature keyboard backlighting. This is considered a premium feature that can be found on other devices higher in the product stack like certain IdeaPad 3 and IdeaPad 5 laptops. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: Questionis there a thumb drive access?

Asked 2 months ago by Anonymous.

• A:Answer Yes

  Answered 2 months ago by Artee

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Q: QuestionIs this a new laptop or has it been refurbished?

Asked 2 months ago by Caveman.

• A:Answer Brand new

  Answered 2 months ago by FlorenceF

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Q: Questionwhat usb type of mouse do I use?

Asked 2 months ago by JW.

• A:Answer Hey JW, You can use a wired or wireless mouse that connects via the system's USB-A ports. You can use a Bluetooth mouse with this IdeaPad 1i as well. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: Questioncan you get this with a backlit keyboard

Asked 2 months ago by cmpoot.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hi, The IdeaPad 1i series does not feature a configuration with a backlit keyboard, as this is considered a premium feature, reserved for higher tier product lines like the IdeaPad 5. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionCan I download Microsoft Word 2024 on this?

Asked 2 months ago by Word.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Yes. If it already has a trial version of Microsoft Office, you may want to uninstall it. Both versions should be able to co-exist, though.

  Answered 1 month ago by TangiVerified Purchase

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Q: QuestionDoes it have a backlit keyboard

Asked 2 months ago by Anonymous.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer No. Unfortunately

  Answered 2 months ago by user841920Verified Purchase

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Q: QuestionIs Microsoft 11 PRO included and pre-loaded?

Asked 2 months ago by Steve.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer includes Microsoft 11 Home edition

  Answered 2 months ago by AntonVerified Purchase

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Q: QuestionWhat power cord will fit this laptop?

Asked 2 months ago by Randy.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hey Randy, This IdeaPad 1i is designed to use a 65W round tip Lenovo power adapter. While currently unavailable, to get an idea of what this charger would be, it can currently be viewed at this Best Buy webpage: https://www.bestbuy.com/product/lenovo-65w-round-tip-ac-adapter-black/J3ZZ8ST5C6 Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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