Questions & Answers

Q: QuestionHow much is the McAlfee security after the 30 day trial?

Asked 5 months ago by Rob.

• A:Answer Hey Rob, For the most accurate, up to date information regarding McAfee's security software, we recommend working with a Best Buy Blueshirt in store or virtually on their website. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionI received a power cord with this laptop, but is there an option for a docking station so that the cord can be used as a backup/travel option?

Asked 5 months ago by bslot10.

• A:Answer You need to find a USB-C hub. Docking stations are out and these lame USB hubs are in. https://www.lenovo.com/us/en/p/accessories-and-software/hubs/hubs_hubs/gx90t77924?orgRef=https%253A%252F%252Fwww.google.com%252F&cid=us:sem%7Cse%7Cgoogle%7Cpmax_non_pc%7C%7C%7CGX90T77924%7C18333294919%7C%7C%7Cshopping%7Cmix%7Cconsumer&gad_source=1&gad_campaignid=17414101395&gclid=CjwKCAiAw9vIBhBBEiwAraSATpdqpg1dWzZN2XmaApU-VDxHXCmYXE9jMDwNQ3H5TJ81WjZKt1xSUxoCrJ0QAvD_BwE

  Answered 5 months ago by JeffD

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Q: Questiondoes the keyboard have a back up light for use in the dark

Asked 5 months ago by alexbuch.

• A:Answer No I has not

  Answered 4 months ago by PabloTVerified Purchase

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Q: QuestionInstead of touchscreen can i use mouse?

Asked 5 months ago by Anonymous.

• A:Answer YES

  Answered 5 months ago by JeffD

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Q: QuestionIf I purchase item what is return policy?

Asked 5 months ago by Anonymous.

• A:Answer Hey there, The return conditions can vary on different factors. For details, we recommend visiting the following Best Buy webpage to view their return and exchange policies: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: Questiondoes this come with windows word?

Asked 5 months ago by thumper.

• A:Answer NO

  Answered 5 months ago by JeffD

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Q: Questiondoes this have bluetooth 5.3 or what?

Asked 5 months ago by bill.

• A:Answer Hey bill, We apologize for any confusion regarding this, and we appreciate your inquiry and attention to the matter. We wish to clarify that this IdeaPad 1i features Bluetooth 5.1 connectivity. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionWindows 11 included is multi language or single language?

Asked 5 months ago by Fclb.

• A:Answer Multi

  Answered 5 months ago by JeffD

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Q: QuestionIs it compatible with iTunes and Apple Music?

Asked 5 months ago by MetalheadFromSparksNV.

• A:Answer Hey LaptopSeeker25, Yes, you can download both the iTunes and Apple Music apps from the Microsoft Store onto this IdeaPad 1i. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionIs this laptop refurbished?

Asked 6 months ago by Lucy.

• A:Answer No this was a brandnew out of the box machine

  Answered 6 months ago by MugoveSVerified Purchase

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Q: QuestionWhat year was it made.

Asked 6 months ago by Endy.

• A:Answer Hey Endy, The unit you may receive would likely be made in 2025. The year and manufacture the month of manufacturing varies for certain Lenovo product lines as manufacturing continues since the initial release date. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: Questionhow many usb port are there?

Asked 6 months ago by Anonymous.

• A:Answer four usb ports

  Answered 6 months ago by AnonymousVerified Purchase

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Q: QuestionCan touch screen be turned off and can you get this with backlit keyboard?

Asked 6 months ago by cmpoot.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hey, You can disable touch with this IdeaPad 1i. To learn how to do so, please visit the Microsoft Support webpage: https://support.microsoft.com/en-us/windows/enable-and-disable-a-touchscreen-in-windows-b774e29d-be94-990f-c20f-e02892e572fc, that's tied to this web address that details the process. Also, the IdeaPad 1 series does not feature keyboard backlighting. This is considered a premium feature that can be found on other devices higher in the product stack like certain IdeaPad 3 and IdeaPad 5 laptops. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: Questionis there a thumb drive access?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Yes

  Answered 6 months ago by Artee

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Q: QuestionIs this a new laptop or has it been refurbished?

Asked 6 months ago by Caveman.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Brand new

  Answered 6 months ago by FlorenceF

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Q: Questionwhat usb type of mouse do I use?

Asked 7 months ago by JW.

This question was asked about the related product: Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U 2023 - 16GB Memory - 512GB SSD - Abyss Blue

• A:Answer Hey JW, You can use a wired or wireless mouse that connects via the system's USB-A ports. You can use a Bluetooth mouse with this IdeaPad 1i as well. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: Questioncan you get this with a backlit keyboard

Asked 7 months ago by cmpoot.

• A:Answer Hi, The IdeaPad 1i series does not feature a configuration with a backlit keyboard, as this is considered a premium feature, reserved for higher tier product lines like the IdeaPad 5. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionCan I download Microsoft Word 2024 on this?

Asked 7 months ago by Word.

• A:Answer Yes. If it already has a trial version of Microsoft Office, you may want to uninstall it. Both versions should be able to co-exist, though.

  Answered 6 months ago by TangiVerified Purchase

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Q: QuestionDoes it have a backlit keyboard

Asked 7 months ago by Anonymous.

• A:Answer No. Unfortunately

  Answered 7 months ago by user841920Verified Purchase

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