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First be sure your system audio speakers are turned on. Use the HotKey in the F1 position on your keyboard to toggle the audio on/off. Then use the HotKey in the F3 position on your keyboard to increase the audio volume. If that does not correct the issue, here is a link to troubleshooting tips for audio issues within a Windows 10 computer: https://support.microsoft.com/en-us/windows/fix-sound-problems-in-windows-10-73025246-b61c-40fb-671a-2535c7cd56c8. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.
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