Has the OS been restored to new? null

Yes. The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

“Has the OS been restored to new?”

Asked by DamonS 5 years ago

Answer This Question

See all questions & answers

Lenovo - IdeaPad 3 15" Touch Screen Laptop - Intel Core i5-1035G1 - 12GB Memory - 256GB SSD - Platinum Grey-Front_Standard

1-1 of 1 Answer

Yes. The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Answered by Lenovo Product Expert 5 years ago
Sorry, there was a problem. Please try again later.