Questions & Answers

Q: QuestionDoes this laptop covers international warranty ? Or is it valid in USA ?

Asked 2 years ago by SatheeshreddyG.

• A:Answer Probably Not

  Answered 2 years ago by DustinDVerified Purchase

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Q: QuestionCan this you play craft and building games on this like forest and stranded

Asked 2 years ago by KaylynA.

• A:Answer You won't be able to play the forest or stranded on this laptop without it being very laggy. You can play Minecraft and similar games to it however.

  Answered 2 years ago by GrantHVerified Purchase

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Q: QuestionWhat is the difference between a laptop and chrome

Asked 2 years ago by Anonymous.

• A:Answer With a Chromebook you can ONLY download apps from the google Play store. It's more like a tablet than a laptop in that respect. You can't download Microsoft Word or Screenwriting software or any additional programs you want to run. Not sure how much hardware storage is available for downloading music/movies/games either. It's meant for things to be done online but not stored.

  Answered 2 years ago by ElizabethBVerified Purchase

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Q: QuestionConvertible? Can this be used like an ipad also?

Asked 2 years ago by Laptop.

• A:Answer This laptop has a touchscreen, but it is not a 2 in 1 machine. So it can not be folded 360 deg to act like a tablet.

  Answered 2 years ago by prof2000

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Q: QuestionHow does one get to the memory slot inside the laptop to add a 8GB stick of RAM? Does one have to remove the entire bottom plate of the laptop? Or, is there a small plate that is easily removed that gives the user direct access to the memory slot?

Asked 2 years ago by prof2000.

• A:Answer I found a youtube video as walkthrough - took me a while to find one and rules prohibit adding a link, but search it and you'll find one or more. But basically, remove the bottom, disconnect the power, there's a metallic panel covering the space for additional RAM. Pull it off, add the RAM, reconnect the power, replace the panel(s) and you're done. VERY very simple

  Answered 1 year ago by Mrknowitall

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Q: QuestionWhat is the refreshing rate Hz on this laptop?

Asked 2 years ago by Jose.

• A:Answer The display of this laptop has a 60 Hz refresh rate.

  Answered 2 years ago by prof2000

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Q: QuestionWhen is the Auto Expiration Update for this model?

Asked 2 years ago by Matrix.

Q: QuestionIs this a touch screen laptop?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by MorepowerVerified Purchase

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Q: QuestionWhat Gen is this? I'm trying to find a case for this, and don't know which gen it is

Asked 2 years ago by Mira.

• A:Answer I don't think it matters what generation the core processor is - just find a case for a 15.6inch laptop that you like.

  Answered 2 years ago by prof2000

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Q: QuestionDoes this laptop have touch screen??

Asked 2 years ago by Mia.

• A:Answer Yes it does! However, it is not a 2 in 1 laptop.

  Answered 2 years ago by prof2000

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Q: QuestionIn want to purchase 2 of these for my grandkids, but how do I load microsoft word to the computer?

Asked 2 years ago by essaywriter.

• A:Answer Online by purchasing a yearly subscription

  Answered 2 years ago by MorepowerVerified Purchase

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Q: QuestionDoes this laptop run windows and is it good for sims 4

Asked 2 years ago by Boog.

• A:Answer Although this laptop meets the minimum requirements to run Sims 4, it will struggle to run the program. The main issue is that the Core i3 processor in this laptop is not powerful enough to deal with the program well. The recommendation is to have a machine with a Core i5 processor.

  Answered 2 years ago by prof2000

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Q: QuestionCan this laptop handle a lightweight photoshop? 16 y/o niece has been enjoying graphics class at school. For her first laptop, would this handle a lightweight photoshop?

Asked 2 years ago by NicoleODanger.

• A:Answer I would suggest considering the program Lightroom. This laptop meets the minimum hardware requirements for this program. This laptop does not meet the minimum hardware requirements for the more demanding program Photoshop. For that you would need a laptop with a Core i5 processor.

  Answered 2 years ago by prof2000

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Q: QuestionWill this be able to handle Lightroom or Photoshop editing???

Asked 2 years ago by MrQuestions.

• A:Answer This laptop meets the minimum hardware requirements to handle the program Lightroom. I am afraid the demands of the program Photoshop will be too much for it. For that you would need a computer with at least a Core i5 processor, and 16GB of RAM.

  Answered 2 years ago by prof2000

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Q: QuestionDo I need a technician to set this laptop up. I'm not super technical but my previous laptop was a Lenovo. And I just do the basics. No games or stuff like that. Just email and favorite websites.

Asked 2 years ago by Wally.

• A:Answer My sister has little tech skills, and she had no difficulty setting this laptop up. You should be fine. Just be sure to have your wifi id and password ready, as well as your Microsoft account id and password.

  Answered 2 years ago by prof2000

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Q: QuestionIs this computer touch screen

Asked 2 years ago by Twin.

• A:Answer Yes

  Answered 2 years ago by Anonymous

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Q: Questionis this new or refurbed

Asked 2 years ago by E.

• A:Answer It is a new laptop.

  Answered 2 years ago by prof2000

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Q: QuestionDoes this laptop come with Excel? If not, can it take the full version of Excel?

Asked 2 years ago by Curious.

• A:Answer It comes with Microsoft Office trial (including Excel) but you need to pay to renew it annually.

  Answered 2 years ago by ElizabethBVerified Purchase

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Q: QuestionDoes it have a back lit keyboard?

Asked 2 years ago by greenpea.

• A:Answer No

  Answered 2 years ago by JanetteFVerified Purchase

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