Questions & Answers

Q: QuestionDoes this laptop come with a USB C charger or something else?

Asked 2 years ago by Greg.

• A:Answer USB c charger included in the box.

  Answered 2 years ago by tacohouse1Verified Purchase

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Q: QuestionDoes this come with Microsoft word and Excel

Asked 2 years ago by Anonymous.

• A:Answer It has Microsoft edge and Microsoft 365 which has word xcel all the things. They salesman at Best buy told me was zero free 365 features however, yes it is there. He talked me into paying for a year of Microsoft 365 which is not needed at the rate I use word and the others. The free version is perfect enough for me which can also be downloaded and accessed on my phone in the app or web browser logging into microsoft website which has a free login. Unless you use Microsoft 365 ALOT and need all the extra perks don't pay for the added 365 like I did and give them money for nothing. Free version has 5gb free storage which once you download your document save it to your already established cloud it be I or Google then you can remove it from the onedrive storage. I'm going to try and get a refund on the year membership he made me buy for nothing. Pretty much anything can be added including all the Google apps because it's a Windows operation.

  Answered 2 years ago by Anonymous

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Q: QuestionWhat is the max brightness and color accuracy of the display?

Asked 2 years ago by leno.

• A:Answer 14.5″ 3K (3072 x 1920) IPS, glossy, touchscreen, PureSight, 400 nits Delta E<1 hardware calibrated, 100% sRGB color space and volume, 120Hz adaptive refresh rate, 16:10, Dolby Vision®, TÜV Rheinland® low blue light certification, NVIDIA G-SYNC, glass

  Answered 2 years ago by PhathomVerified Purchase

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Q: QuestionIt comes with 16 days of ram can you upgrade it to 32

Asked 2 years ago by Niceguy2day.

• A:Answer Unfortunately, no. The memory is soldered in place and cannot be upgraded.

  Answered 2 years ago by HorsemanVerified Purchase

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Q: QuestionIs it touch screen?

Asked 2 years ago by Simon.

• A:Answer Yes it is touchscreen. It is not a 2 in 1 though so the screen does not flip all the way back like 2 in 1 laptops.

  Answered 2 years ago by LoveitVerified Purchase

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Q: QuestionWhats the refresh rate?

Asked 2 years ago by jared.

• A:Answer 120Hz refresh rate.

  Answered 2 years ago by LoveitVerified Purchase

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Q: QuestionThe description states "AMD Ryzen 7 6800HS-CE Processor Imagine, design and create without boundaries. The powerful AMD Ryzen 6 processor". So is it a Ryzen 6 or 7? This model was not listed on lenovo's website in this configuration.

Asked 2 years ago by Masonboro.

• A:Answer Ryzen 7 6000 series.

  Answered 2 years ago by PhathomVerified Purchase

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Q: QuestionWhat is the screen refresh rate. 60 hz or 120hz?

Asked 2 years ago by 9Xan6.

• A:Answer Either. You can select it to run at 60hz or 120hz in the display settings section.

  Answered 2 years ago by JaWo518Verified Purchase

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Q: QuestionIn one of the photos, the laptop opens 180 degrees. Could you pls confirm that this indeed true?

Asked 2 years ago by InNYC.

• A:Answer Yes it does. Doesn't flip over, but does open completely flat.

  Answered 2 years ago by JaWo518Verified Purchase

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Q: QuestionDoes this laptop have an all aluminium chassis?

Asked 2 years ago by Al.

• A:Answer Yes , It has

  Answered 2 years ago by RodolfoSVerified Purchase

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Q: QuestionHow much graphics ram does the RTX 3050 have? Thank you.

Asked 2 years ago by Aspirant.

• A:Answer It has a dedicated 4GB GDDR6 of RAM. Definitely not the most performance, but it's a good balance for battery life. Anything higher than this, I'd look for a gaming laptop instead.

  Answered 2 years ago by HikaruSolVerified Purchase

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Q: QuestionIs the CPU Ryzen 7 6800hs good for daily collage use, as for software development course?

Asked 2 years ago by Bahaeddin.

• A:Answer Yes - check benchmark scores for this CPU. They are great.

  Answered 2 years ago by SophieVerified Purchase

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Q: QuestionWhat is the SRGB and DCI-P3 for this monitor? Spec shows it is no longer 3072 x 1920 but instead 2880 x 1620 (HD). No info about this screen anywhere.

Asked 2 years ago by Yaniv.

• A:Answer The spec on my laptops actual settings says 3072 x 1920. Really beautiful display. The specs listed on the Lenovo website are accurate.

  Answered 2 years ago by SophieVerified Purchase

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Q: QuestionCan I downgrade to Windows 10?

Asked 2 years ago by Dakota.

• A:Answer Yes. Feel free to look at this guide for more info on how to do that step by step: https://www.kapilarya.com/how-to-make-clean-install-of-windows-10

  Answered 2 years ago by HikaruSolVerified Purchase

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Q: QuestionWould this be good for something like AutoCad drafting and design software?

Asked 2 years ago by Xela.

• A:Answer It will run that software better than most laptops. Where it might struggle a bit with RAM as there is no option for an upgrade to 32GB, it meets all the system requirements for AutoCAD to be run decently.

  Answered 2 years ago by HikaruSolVerified Purchase

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Q: QuestionWhat are the security features of this device

Asked 2 years ago by Simmy.

Q: QuestionThe description on the website says there is a display port but I purchased it and there is none. Best Buy needs to correct this. Does any of the usb ports act as a display port over usb-c?

Asked 2 years ago by Netsie.

• A:Answer The display ports are usb-c and you can buy a different cord to connect it to your device so YES the advertised correctly.

  Answered 2 years ago by EasylivingVerified Purchase

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Q: QuestionWhere can I find a cheap but nice screen protector for this laptop I cant find anything that fits online.

Asked 2 years ago by gav.

• A:Answer I wouldn't recommend a screen protector for a laptop. This one in particular might have a niche use for it since it's touchscreen, but if you really are inclined to purchase one, Amazon might be the best bet. Make sure to filter results based off the display size.

  Answered 2 years ago by HikaruSolVerified Purchase

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Q: QuestionDoes this computer have an international warranty (outside the United States)

Asked 2 years ago by responsibility.

• A:Answer No, It covers only in the US.

  Answered 2 years ago by RodolfoSVerified Purchase

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