“Is there a reason why I can’t link my smart clock to google home? When I hit link device it just looks like it’s trying to but never does.”

1-2 of 2 Answers

• Must be on same WiFi network, 2.4ghz or 5ghz. But same.

  Answered by Eric 5 years ago

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• Hi there, we are sorry to hear you are experiencing this issue with your device. Please make sure the device is connected to the same network as your device with Google Home. If it is please try to power cycle the device by unplugging it and plugging it back in after 10 seconds. If the issue remains please perform a factory reset on the device by holding down the “Volume + and – ” buttons on top of your device for 10 Seconds. If the issue persists, please contact our customer support team at 866-426-0911

  Answered by Lenovo Product Expert 5 years ago

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