Questions & Answers

Q: QuestionHas anyone been able to successfully extend the desktop on this laptop by using external monitors and a USB-C hub? What hub do you have & are you using HDMI, DVI or VGA interface to connect the monitors? I want to use two external 1920 X 1080 monitors.

Asked 7 years ago by saleyoun.

• A:Answer Yes, the J5 create hub, and you have to plug it into the same port you are using to charge.

  Answered 7 years ago by JReview

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow is this laptop with photo editing software? Specifically Lightroom 6 and Photoshop elements/premier.

Asked 7 years ago by HijinksAbound.

• A:Answer I can't speak to either of those software packages, but I can say that Luminar does not seem to run any quicker on this system than it does on my Core i5 Surface Pro 4 with 4GB ram. I would not expect too much out of performance on this system. One other issue, if you need to copy photos onto this laptop from an SD card, you will need an external reader for it too.

  I would recommend:

  • 

    Dell - Inspiron 2-in-1 15.6" 4k UHD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Era Gray

    User rating, 4.32 out of 5 stars with 98 reviews.

    (98)
  • 

    Envy x360 2-in-1 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive - HP Finish In Dark Ash Silver

    User rating, 4.21 out of 5 stars with 669 reviews.

    (669)

  Answered 7 years ago by DevAutoVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with an *International Warranty* [Part&Service]? Note: - I will be using it in BANGKOK, THAILAND. - After checked with [**LENOVO THAIALND**] they recommend me to check with the seller/store if the warranty is provided. Thanks, Wit

Asked 7 years ago by Wit.

• A:Answer No. This is a North American model. The limited manufacturer's warranty is valid in North America only.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the casing made of??

Asked 7 years ago by Rescue630.

• A:Answer Aluminum. The top cover where the Star Wars design is located is glass.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the Star Wars Special edition include the pen?

Asked 7 years ago by Stargirl.

• A:Answer No, or at least mine didn’t.

  Answered 7 years ago by DHMIVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat does it mean special Star Wars Edition (platinum)? Does it have a different look than the regular option? The pictures do not show any difference. Thank you.

Asked 7 years ago by Kristina.

• A:Answer Platinum refers to the color of the metal case of the system.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need 6 x Yoga 920's with 16Gb ram and QHD delivered to Colorado for 2nd week in Feb. Happy to take these off your hands, and make up the difference with the plain ones, can we talk please? Regards, Jason

Asked 7 years ago by JasonWilk.

• A:Answer We recommend you call your local store for immediate help.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is this laptop at editing video?

Asked 7 years ago by johnathon.

• A:Answer Really it will depend on the requirements of the editing software you will be using. We recommend you check with the editing software publisher's web site for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I upgrade the graphics card in this laptop?

Asked 7 years ago by Sparky.

• A:Answer as far as I can tell and have researched, no. it's intergrated, however I've watched plenty of reviews commenting on the performance of the Yoga series (specifically the 20's) devices on eGPUs.

  Answered 7 years ago by JediTiggr

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow long does it last by using it for like movies or surfing the web? how hot does it get and are the fans loud? can i put a skins on the glass back or no? please answer these 3 questions

Asked 7 years ago by lenovoasking.

• A:Answer It's horrible, I only get about 3.5 hours out of it, no matter if I'm watching movies or simply browsing the web. It does not get hot, and the fans are super quiet. I don't know if skins will work with the glass back or not, but I don't see any reason that they should not work.

  Answered 7 years ago by DevAutoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, can you send a package without invoice? I want to send a gift, so I don't want receiver to get invoice with the product.

Asked 7 years ago by VugarAmrahov.

• A:Answer Unfortunately I have no idea if Best Buy can send this gift without physical invoice. I have bought this product into store and then I have removed the invoice for deliver to my son. Cordially I would suggest you if you talk with best buy for check if is possible to remove the invoice and also price tagged into their box. Regards.

  Answered 7 years ago by StarWarsdadbuyerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I find the copper version of this laptop?

Asked 7 years ago by Anonymous.

• A:Answer Lenovo actually did not make a copper version of the laptop. I was a bit disappointing myself in that.

  Answered 7 years ago by JReview

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAs far as I know, there are two versions of the Star Wars edition Yoga 920 (see attachment). How would I know which one I'd be getting if it is bought online?

Asked 7 years ago by Jordan.

• A:Answer There are actually 3 different versions of the Star Wars Editions, and this one has the "New Hope" graphic (not pictured in your post). Personally, I like it MUCH better than the other 2!

  Answered 7 years ago by DevAutoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this deal be extended to a non-Star Wars version ? I dig the lap top but not Star Wars! Thanks.

Asked 7 years ago by SwaffelHouse.

• A:Answer We recommend you check with Best Buy for pricing questions. You may want to call your local Best Buy for pricing information.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the specific core-I7 in this unit? Is it Intel Core i7-8750? or higher?

Asked 7 years ago by d.

• A:Answer This model uses the 8th Gen Intel Core i7-8550U mobile processor. It is a Quad-Core/Eight Thread processor.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo this model include the Superfish adware or will I have to install it later? Idk if I wanna be able to safely browse the web without it's awesome certificate... Also, can I expect them to sell my browsing habits or should I do it?

Asked 7 years ago by Anonymous.

Q: QuestionWhat thunderbolt docking stations would be compatible with this laptop?

Asked 7 years ago by Ladymoon.

• A:Answer Docking stations that are thunderbolt 3 compatible will work. The main issue will any docking stations that are made specifically for Apple computers. Some of those will be thunderbolt 3 but not PC compatible. Any docks listed as thunderbolt 3 and PC compatible will work. USB-C docks will also work as long as they have been tested with Windows.

  Answered 7 years ago by gman852Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I put a skin on this and not hurt the Star wars Gorilla glass?) ? (like a vinyl Skinit?) Also if i can is the yoga 910 and yoga 920 the same physical size ? (Will the 910 skins fit the 920?)

Asked 7 years ago by Gregory.

• A:Answer That will depend on the adhesive that the skin uses. Check with the skin manufacturer about removing the skin. The Yoga 910 is slightly larger than the Yoga 920. Yoga910 dimensions: 12.72" x 8.84" x 0.56" inches. Dimensions of the Yoga 920: 12.72" x 8.80" x 0.56" inches. Because the Yoga 920 is so new, check with your skin supplier as to when they will have Yoga 920 skins available.

  Answered 7 years ago by Lenovo Product Expert

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWould this computer be a solid choice to use for professional recording applications such as Pro Tools?

Asked 7 years ago by CuriosoJorge.

• A:Answer I would not recommend it. This laptop tends to overheat and a very bad way. I'd look at surface or thinkpad lines for professional tasks.

  Answered 7 years ago by coolharry1

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)