Questions & Answers

Q: QuestionDoes this laptop have a fingerprint reader?

• A:Answer Yes, this laptop has a built-in fingerprint reader for security.

Q: QuestionWhat operating system does this Lenovo laptop come with?

• A:Answer This Lenovo laptop comes with Windows 11 Pro.

Q: QuestionHow much RAM does this laptop have?

• A:Answer This laptop comes equipped with 16GB of DDR5 RAM.

Q: QuestionCan I replace the crappy SSD when it dies, or do I have to send it away for servicing to do that? Can I upgrade the RAM? What is the speed of the USB ports in Gbps? What is the max video resolution for external displays? Can I replace the battery?

Asked 6 months ago by FunFractals.

• A:Answer Hey FunFractals, You can choose to swap out the drive yourself and upgrade the memory (to 64GB DDR5-4800, based on test for product readiness), if you'd like; although, we usually recommend all work technical done with our products be done by a certified technician. The two USB-A ports support USB 5Gbps, one USB-C supports USB 10Gbps, and the USB-4 USB-C port supports 40GBps. If you're using the HDMI 2.1 port for video output, the maximum output supported is 4K/60Hz. Replacing the system battery is generally best if left to certified technicians, as any damages done outside of our customer care can void your warranty coverage. Please let us know if you have any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionDoes it have a backlit keyboard

Asked 3 weeks ago by Anonymous.

• A:Answer yes

  Answered 2 weeks ago by KevinMVerified Purchase

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Q: QuestionHow many RAM slots does this laptop have?

Asked 3 months ago by Alejando9745.

• A:Answer Hi Alejando9745, This ThinkBook 16 G7 features two DDR5 SO-DIMM slots. Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionMy son is majoring in Computer science. Will this support all of the programing software he will need to install?

Asked 3 months ago by compsci.

• A:Answer Hi there, This ThinkBook may support the software, but we cannot verify this, as each application has its own system requirements which details the minimum and recommended specifications for a computer to have in order to run their software and what systems may run it proficiently. If you have the names of the software your son may be using or any system requirements shared by the college institution, please post another question in the Q&A section of any product's webpage that you're interested in, and we'd be happy to help! Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: Questioncan i add a second ssd for more storage?

Asked 4 months ago by victoria.

• A:Answer Hey victoria, Yes, this ThinkBook 16 G7 features two M.2 2280 PCIe 4.0 x4 slots, with one being occupied by the preinstalled 512GB SSD M.2 2242 PCIe 4.0x4 NVMe SSD. Please feel free to reach out to us with any other questions!

  Answered 4 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop have a backlit keyboard?

Asked 4 months ago by Pagaye.

• A:Answer Hey pagaye, Yes, this ThinkBook 16 G7 features a backlit keyboard. Please feel free to reach out to us with any other questions!

  Answered 4 months ago by Lenovo Product Expert

  
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Q: QuestionCan 2 external monitors function with this laptop? Just to clarify that is 2 external monitors so including the monitor on the laptop itself that total would be 3.

Asked 9 months ago by Jeff.

• A:Answer Most people don't talk about this anymore, but when USB 3.0 first came out, there were adapters for HDMI allowing support A/V plus touch on external monitors with the right adapter. You can get video up to 4K from USB 3.0 Type-A from Kensington, Eaton, other manufacturers. Lower resolution displays will allow it to offer greater functionality. I hope this helps, FunFractals

  Answered 6 months ago by FunFractals

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Q: QuestionDoes this computer support Thunderbolt as well as USB-C charging?

Asked 9 months ago by David.

• A:Answer Hey David, the ThinkBook G7 supports USB-C charging in either of its USB-C ports, but it does not feature Thunderbolt support. Although, one of the USB-C ports features USB4.

  Answered 9 months ago by Lenovo Product Expert

  
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Q: Questioncan the wifi 6 be upgraded to 6E or 7

Asked 10 months ago by dug.

• A:Answer I would say if you can gain access to the Wi-Fi M.2 slot inside, then you can swap out the slower expansion card for something faster. It really should be no different from swapping out RAM or a crappy SSD. I hope this helps, FunFractals

  Answered 6 months ago by funfractals

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Q: QuestionDoes the camera include FHD 1080p & infrared (IR) with webcam privacy shutter

Asked 1 year ago by Mahfuz.

• A:Answer Are you willing to buy an external webcam to mount to the top of your display? That would give you the best results. Then you can use a 4K webcam with any of the USB ports. I hope this helps, FunFractals

  Answered 6 months ago by funfractals

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Q: QuestionWhat gpu does this laptop have? On the Best Buy site, it says its an RX 6800. But when searching on Lenovo, the only configuration I can find is an RX 680m. These are worlds apart in performance and would like some clarification.

Asked 1 year ago by Summit.

• A:Answer Hey, Summit. We apologize for the confusion. This discrepancy has been corrected on the product page. This ThinkBook features integrated, AMD 680M graphics.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDid I see that this unit does NOT have a front facing camera to use with video calls?

Asked 1 year ago by Barry.

• A:Answer There is a notch at the top of the display. Usually indicates that an internal webcam is housed inside. For the best results, you may want to get an external USB 3.x powered webcam for mounting to the top of the display. This gives you the greatest options. Why settle for Full HD when you can spring for a 4K webcam? I hope this helps, FunFractals

  Answered 6 months ago by funfractals

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