Questions & Answers

Q: QuestionDoes this Lenovo laptop have a fingerprint reader?

• A:Answer Yes, this laptop has a built-in fingerprint reader for streamlined security.

Q: QuestionWhat type of display does this Lenovo laptop have?

• A:Answer The Lenovo ThinkPad E16 has a 16-inch WUXGA IPS display.

Q: QuestionWhat kind of graphics card does this Lenovo ThinkPad use?

• A:Answer This laptop utilizes integrated Intel Iris Xe Graphics for its graphics processing.

Q: QuestionHow much RAM does this Lenovo ThinkPad have?

• A:Answer This laptop comes equipped with 16GB of DDR4 RAM.

Q: QuestionWhat is the total storage capacity of the solid state drive in this Lenovo laptop?

• A:Answer The solid state drive in this laptop has a capacity of 512GB.

Q: QuestionWhat is the processor speed of this Lenovo laptop?

• A:Answer The Intel Core i7-1355U processor in this laptop has a base clock frequency of 1.2 GHz and can boost up to 5 GHz.

Q: QuestionCan you set up multiple monitors wit this system

Asked 1 year ago by SGT.

• A:Answer Hey, SGT. Yes, you can. You could use a docking station or hub, either of the USB-C ports and/or HDMI port on this ThinkPad.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionHow many screens can I connect to it with a docking port. My current setup is 4 screens including the laptop screen.

Asked 2 months ago by FrankF.

• A:Answer Hey CrankyFrank, This ThinkPad E16 Gen 1 can support the same--3 external monitors, 4 total displays in including the laptop screen. You can do this via the system's Thunderbolt 4 port. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionWhat software programs are included on this computer. If I want to buy a Microsoft Suite that is not a subscription which one would I buy for this computer.

Asked 3 months ago by Anonymous.

• A:Answer Hi there, Included with the system you'll find mostly Windows applications applied to devices by Microsoft like McAfee (trial-based security offer), Photos, Microsoft Office apps, and device health and support applications like Lenovo Vantage. If you're interested in a non-subscription based version of office, please consider Microsoft Office Home 2024 or Home & Business 2024 depending on your needs. Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionCan I add more additional SSD chip for more storage memory after purchasing the laptop?

Asked 6 months ago by John.

• A:Answer Hey John, You can add another SSD in the system's available M.2 2242 PCIe 3.0 x4 slot. Please let us know if you have any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionI LOVE my Lenovo E595 (no fan) but I've been warned that the fan is noisy to those of us who have never had one. True?

Asked 10 months ago by Sandy42.

• A:Answer Hey Sandy42, this ThinkPad is designed to delivery great performance while keeping the device cool, quietly. We have not seen consistent reports from users noting high fan noise with this model.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionCan I leave this laptop on 27/7 plugged in ? Also, does it have a fan for an overheating battery ?

Asked 11 months ago by JFrancis.

• A:Answer Hi, JFrancis. You could leave your ThinkPad E16 plugged in, however there are a couple things to keep in mind with this. First, if you leave your device plugged in constantly without any precautions, you could cause long-term damage to your battery, affect its lifetime and ability to hold a charge when unplugged. The second part of it is that this can be mitigated by enabling battery charge threshold settings in the Lenovo Vantage app on your ThinkPad. By only charging your device once it drops below or goes above a certain percentage can help preserve battery health. Also, this ThinkPad features fan to help keep the major system components cool, like the Intel processor that's inside.

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionAre you able to upgrade the RAM for this laptop? Not during the ordering process, but could I replace/add RAM once I receive this laptop? Thanks!

Asked 1 year ago by Chad.

• A:Answer Hey, Chad. Yes, you can expand the system memory when and if you decide to.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes 21JN0073US E16 Gen1 Thinkpad have ethernet port (RJ45)? Is it Wi-Fi 6 or Wi-Fi 6e? Is the black color True Black or dark gray?

Asked 1 year ago by Pink1234.

• A:Answer Hello, Pink1234. Yes, this model does have an ethernet, or RJ-45 port, it features Intel Wi-Fi 6 connectivity, and we like to call the color Graphite Black.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionI wanted to buy one laptop it's name is ThinkPad model no. 21JN0073US, I wanted to know few things before purchasing. I am from India , is there service support in India if I need some service is in future.Please let upgradability of this laptop in ram.

Asked 2 years ago by Girish.

• A:Answer Hello, Girish. Thank you for your question. Embedded is a link to the Internation Warranty Lookup site, where you can lookup coverage and support options by region by inputting the serial or model numbers. Users in each of the available countries can contact local Lenovo Support for support options: https://pcsupport.lenovo.com/us/en/iwslookup#/ideapad Regarding the RAM or memory, it ships with 16GB DDR4-3200, supporting up to 40GB (8GB soldered + 32GB SO-DIMM) DDR4-3200.

  Answered 1 year ago by Lenovo Product Expert

  
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