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Questions & Answers

Your price for this item is $939.99
Page Showing 1-20 of 24 questions
  • QuestionHow much storage space does this laptop have?

    • Answer This laptop comes with a 512GB SSD.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the screen size of this Lenovo laptop?

    • Answer This Lenovo laptop has a 16-inch screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Lenovo laptop have a touch screen?

    • Answer Yes, this Lenovo laptop features a touch screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum RAM capacity of this laptop?

    • Answer The system memory (RAM) of this laptop is expandable to 40 gigabytes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of graphics card does this laptop have?

    • Answer This laptop has an integrated Intel Iris Xe Graphics card.
    This question and answer was generated by AI based on customer and product data.
  • Questionhello this computer has windows 11 or not

    Asked by Justin.

    • Answer Hi, Justin. This ThinkPad features Windows 11 operating system.

      Answered by Lenovo Product Expert

  • QuestionHello, which model folds like a tablet

    Asked by KBRT.

    • Answer Hello, KBRT. If you want a ThinkPad, any ThinkPad with the "Yoga" branding, i.e., ThinkPad Yoga, X1 Yoga, etc., will be a 2-in-1. There are also detachable and foldable devices.

      Answered by Lenovo Product Expert

  • QuestionI've been having a problem with my battery percentage being stuck at 65% then now 52%. My laptop isn't 2 months old yet and I've barely used it. What do I do? Need help please. Laptop needed for new job.

    Asked by AJ.

    • Answer Hey AJ, We're sorry to hear that you ran into trouble with your ThinkPad E16. We strive to provide the best experience possible and are happy to help. To try to resolve this, please visit this Lenovo Support webpage with instructions to address this specifically: https://support.lenovo.com/us/en/solutions/ht103159 | Please feel free to reach out to us with any other questions should you need further assistance.

      Answered by Lenovo Product Expert

  • QuestionWhat is the processor speed ?

    Asked by Sauj.

    • Answer Hi Sauj, This ThinkPad E16 Gen 1 features an Intel Core i7-1355U processor with two processor core types, P-Cores with 1.7 Base / 5.0GHz Max frequency and E-Cores with 1.2GHz Base / 3.7GHz Max frequency. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan the current RAM be replaced and upgraded?

    Asked by Johnny.

    • Answer Hey Johnny, Yes, the memory and storage can be upgraded. With memory, the system is tested (based on test using current Lenovo offerings) to support up to 40GB (8GB soldered + 32GB SO-DIMM) DDR4-3200. With storage, you can swap out the existing 512GB SSD for one of a larger capacity and the system has an open M.2 2242 PCIe® 3.0 x4 slot for easy upgradability. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan the hard drive and ram be upgraded if needed?

    Asked by MikeBow.

    • Answer Hey MikeBow, Memory and storage can be upgraded. With memory, the system is tested (based on test using current Lenovo offerings) to support up to 40GB (8GB soldered + 32GB SO-DIMM) DDR4-3200. With storage, you can swap out the existing 512GB SSD for one of a larger capacity and the system has an open M.2 2242 PCIe® 3.0 x4 slot for easy upgrades. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDDR4 or DDR5?

    Asked by Ikeymay.

    • Answer Hi Ikeymay, This IdeaPad 1i features DDR4 memory. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionI'm currently using this laptop to run programs such as solidworks 2021 and 2024 but seems when using the programs the laptop starts acting up, frequent freezes and slowness on it's performance. I'm not sure if the current graphic card is compatible?

    Asked by Johnny.

    • Answer Hi Johnny, We're sorry to hear you're having some trouble. If your system is up to date with the latest graphic drivers and the issue persists, the system may not have enough processing power to keep up with SOLIDWORKS' high system requirements. This ThinkPad features integrated Intel Iris Xe Graphics with no dedicated graphics memory and based on SOLIDWORKS system requirements for 2021 and 2024, a dedicated graphics card is recommended. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionIs this laptop Linux operating system compatible

    Asked by Robert.

    • Answer Hi Robert, While the system was not tested and certified with Linux, it may run the platform's operating system. It can vary on the type of LinuxOS used. You can reference the forums of various ThinkPad E16 Gen 1 users to help determine which version may work best. Please feel free to reach out to us again should you have any other questions!

      Answered by Lenovo Product Expert

  • Questioncan this laptop support two external monitors? How about 3 external monitors?

    Asked by WAWA.

    • Answer Hi wazar, this ThinkPad E16 can support three external monitors based off its specifications. Other users have been satisfied with using a Thunderbolt 4 docking station to support their external monitors and other peripherals with one connector to their ThinkPad. Here's a link to an example that is currently available on Best Buy's site: https://www.bestbuy.com/site/lenovo-thinkpad-universal-thunderbolt-4-docking-station-black/6492406.p?skuId=6492406

      Answered by Lenovo Product Expert

  • QuestionCan the Graphics card be upgraded? I'm trying to use Camera Hub, and it says my GPU doesn't support effects - a NIDIA RTX 2060 graphic card or better is required.

    Asked by djabstract.

    • Answer Hi, SusanH. The internals cannot be upgraded in this regard; however, with this ThinkPad's Thunderbolt 4/USB4 port, you can use an external GPU that matches the power needed for what you are trying to do.

      Answered by Lenovo Product Expert

  • QuestionDoes it have in-built camera?

    Asked by Nick.

    • Answer Greetings from the Intel team. Thank you for your question. Yes, based on the system specifications provided on the Retailer's website, the Lenovo - ThinkPad E16 Gen 1 has a built-in camera. For detailed information about the Intel® Core™ i7-1355U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/232160/intel-core-i7-1355u-processor-12m-cache-up-to-5-00-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionDoes this computer have exel and word?

    Asked by Chris.

    • Answer Greetings from the Intel team. Thank you for your question. No, based on the product specifications reference (PSREF), the Lenovo - ThinkPad E16 Gen 1 model 21JN003XUS doesn't include any bundled software such as Microsoft 365 (word, excel...). For further information, check the PSREF: https://psref.lenovo.com/Detail/ThinkPad_E16_Gen_1_Intel?M=21JN003XUS For detailed information about the Intel® Core™ i7-1355U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/232160/intel-core-i7-1355u-processor-12m-cache-up-to-5-00-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionNumber of usb ports?

    Asked by Jose.

    • Answer Hello, Jose. Thank you for your question! This ThinkPad E16 features 2 USB-A ports, one USB 2.0, the other USB 3.2 Gen 1 (w/ Always On (enable continuous charging output to another device through USB (this can cause additional power draw on the battery). As well as a USB-C 3.2 Gen 2 (supports data transfer, Power Delivery 3.0 and DisplayPort 1.4), and a Thunderbolt 4 port.

      Answered by Lenovo Product Expert