Questions & Answers

Q: QuestionHow well do stickers stay on the fabric side? Do they stick at all? I would like to put stickers on it if I decide to purchase this.

Asked 4 years ago by wavey.

• A:Answer They will not stay..

  Answered 4 years ago by Lizrdz27

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Q: QuestionAre the RAM & SSD user upgradeable or are they both soldered to the motherboard?

Asked 4 years ago by TfzVang.

• A:Answer You cannot upgrade the RAM since it is soldered to the motherboard. You CAN upgrade the storage. I replaced the 512GB M.2 SSD with an SK Hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 SSD. Works great. This Yoga 6 can actually play older games just fine but I wouldn't try any recent AAA titles. You may need to reduce the resolution and settings a bit. I'm using mine to play Black Mesa now.

  Answered 4 years ago by Durston

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Q: QuestionIncluded touch pen ?

Asked 4 years ago by Maria.

• A:Answer No. The AES Protocol active pen is sold separately. Here is a link to a compatible Active Pen: https://www.bestbuy.com/site/wacom-bamboo-ink-smart-stylus-for-windows-ink-2nd-generation-gray/6374981.p?skuId=6374981

  Answered 4 years ago by Lenovo Product Expert

  
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Q: QuestionHas anyone ever spilled 'water' on their Lenovo and if so, what was your experience - did it 'kill it' or did it eventually 'dry-out'?

Asked 2 years ago by Anonymous.

Q: QuestionHow do you replace the keyboard keys on this. My .> is not on and i cant find replacement hinges. Also, whats the cost to fix it?

Asked 2 years ago by Anonymous.

• A:Answer We are sorry to hear that you are having issues with a key on the keyboard of your Lenovo Yoga 6 13, model number 82ND006QUS. First, try this: Use some canned air to clean out the space under the key with the issue to see if something is blocking the key path. If this is not the issue, now try this: Step 1: Right-click on Start and select Device Manager. Step 2: Expand Keyboards. Step 3: Right-click on the affected keyboard and select Update driver. Step 4: Select search automatically for updated driver software. This Yoga 6 13 ships with a keyboard assembly that does not have replaceable individual key switches. If the issue continues, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

  Answered 2 years ago by Lenovo Product Expert

  
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Q: QuestionCan this laptop be connected to a separate monitor ?

Asked 3 years ago by KBB.

• A:Answer i don't see why not.....i've used usb/hdmi cables to connect my laptop to the tv.....as long as you have the correct cable and the right connections

  Answered 3 years ago by ThisIsTheWifeVerified Purchase

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Q: QuestionIf I buy Best Buy Geek totaltech warranty for tech support and repairs, can I buy 4 yrs of warranty protection instead of 2yrs? Or is there a warranty plan after the totaltech 2 yrs expired? I need tech support and repairs as long as possible.

Asked 3 years ago by rayon100.

Q: QuestionThere's 1yr warranty parts & labor. Warranties start when the laptop is registered? I need extended warranties for tech support & repairs. Does Lenovo have these type of warranties? Maximum years? Extended warranties start after the 1yr or during?

Asked 3 years ago by rayon100.

Q: QuestionI purchased this laptop from Best Buy. I have not opened it yet. Levono has a 1yr parts/labor for this laptop. Can I purchase longer warranties for tech support and repairs from Levono? How many years?

Asked 3 years ago by QC.

• A:Answer you can buy up to 4 more years i believe for about $87 you can also upgrade your warranty to at home repair for $122 for 4 years or 245 for 4 years for accidental damage proteciton (include water, drop etc damage)

  Answered 1 year ago by JianreHVerified Purchase

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Q: QuestionCan Lenovo - Yoga Tab 11 - 11" - Tablet - 256GB - Storm Gray Model:ZA8W0084US SKU:6472587, be connected to this wdw Yoga 6 laptop to transfer files, photos, emails if it's Android 11?

Asked 3 years ago by rayon100.

• A:Answer Yes. The Lenovo Yoga Tab 11 Tablet, model number ZA8W0084US, ships with Android 11 Operating System installed and has 1x USB-C 2.0 (support data transfer, OTG, and Power Delivery 2.0) port for direct data transfer to the Lenovo Yoga 6 13, model number 82ND006QUS, via its 2x USB-C 3.2 Gen 1 (support data transfer and DisplayPort 1.4) ports. You will need a USB-c to USB-c cable, like this one, if you don't already have one: https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-usb-c-charge-and-sync-cable-black/6456423.p?skuId=6456423. You can also use Bluetooth 5.0 (which both devices have available) to transfer files wirelessly. Here is a link to more information about wireless Bluetooth 5.0 file transfer: https://www.windowsdigitals.com/how-to-transfer-file-from-android-to-windows-11-pc-via-bluetooth/

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionI made this purchase being told that I would be able to use a docking station with this laptop. Haven't been able to find one that functions properly. Is there a compatible docking station for this laptop that will charge the computer and serve as a dock?

Asked 3 years ago by Rocky.

• A:Answer This Lenovo Yoga 6 13, model number 82ND006QUS, is compatible with any universal USB-c format docking station. There are many versions of USB-c universal docks available. Here is one example, there are many varieties available, find a dock configuration that suits your specific needs: https://www.bestbuy.com/site/j5create-usb-c-4k-hdmi-docking-station-grey-black/6464951.p?skuId=6464951

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionWhat graphics card does it have?

Asked 3 years ago by Consumer.

• A:Answer This Lenovo Yoga 6 13 model number 82ND006QUS, uses the integrated, AMD Radeon RX Vega 8 Version graphics processing, integrated within the AMD Ryzen 7 5700U Processor within this model configuration.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionWhy is the gizbot review listed as two stars when the article gave it 4?

Asked 3 years ago by HipHopAnonymous.

Q: QuestionWhat kind of pen can be used with this computer?

Asked 3 years ago by Christopher.

• A:Answer I bought an Actice Pen 2 from Lenovo and it works really well.

  Answered 3 years ago by JustinSlaytonVerified Purchase

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Q: QuestionIs this dual voltage as I be want to bring this to Italy where outlets are 220v or is this 110v only and I have to buy a converter?

Asked 3 years ago by Joanne.

• A:Answer No, you’ll need a ‘converter’.

  Answered 3 years ago by BjMckay68Verified Purchase

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Q: QuestionI’m looking for a laptop that I can connect to a desktop monitor and wireless mouse to allow me to work from a larger monitor and keyboard, does this laptop allow for that feature?

Asked 3 years ago by Candy.

• A:Answer This Lenovo Yoga 6 13, model number 82ND006QUS, ships with 2x USB-C 3.2 Gen 1 (support data transfer and DisplayPort 1.4) with video out capability to external monitors and supports up to 3 independent displays (native display and 2 external monitors via USB-C). USB-C supports up to 3840x2160@60Hz. You can connect an HDMI monitor to this Yoga 6 13 by using a USB-c to HDMI adapter, like this one: https://www.bestbuy.com/site/insignia-usb-c-to-hdmi-adapter-black/6473497.p?skuId=6473497. This Yoga 6 13 also ships with 2x USB 3.2 Gen 1 ports for connecting a wireless USB 2.4GHz receiver for connecting a wireless keyboard and mouse combo peripheral, as well.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionIs this laptop vr ready? Like if i plugged in an oculus quest 2 in this i could play it?

Asked 3 years ago by FunnyMonke.

• A:Answer This laptop does not have a dedicated GPU, so VR games would not run well at all. Non-VR games are barely passable on low settings.

  Answered 3 years ago by CharcoalVerified Purchase

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Q: QuestionCan a skin or some sort of other cover be applied to the fabric cover?

Asked 3 years ago by RN.

• A:Answer No, it can’t.

  Answered 3 years ago by BjMckay68Verified Purchase

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Q: QuestionDoes the laptop have a factory reset button on it like the previous yoga models?

Asked 3 years ago by Mileah.

• A:Answer Yes. The OneKey Recovery Port on this Lenovo 6 13 Laptop is on the bottom of the computer, near the bottom right corner of the cooling vent on the bottom of this computer.

  Answered 3 years ago by Lenovo Product Expert

  
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