“I would like to know how well Lenovo backs their products. Very unhappy with the HP SpeCtre's quality. Screen cracked when opening it and is clearly a defect and not covered under warranty. Love my Lenovo laptop that I've had for 4 years.”
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NO!! I purchased this Lenova Aug. 16, 2016 for my 6th grade son. I registered it, installed the recommended Malware protection from B.B.!. In November, the day after Thanksgiving this Lenova started to have major issues. Really, really unforunate for my son, at least 80% of his assignments and completed work is done on Schoology and Google docs, required by his teachers and completed on this Lenovo. I have wasted so much time and energy trying to contact Lenovo via email, and phone! The Lenovo "community" on line has been a greater resource than Lenovo. Honestly, Best Buy was not even willing to answer a question via chat or phone. So glad I only spent 499.00 on this piece of junk and not 749.00, which is often the B.B. price!
Sorry, there was a problem. Please try again later.This Lenovo Yoga 700-14 has a very sturdy frame around the screen so flexing while opening the device is minimized. The screen is glass on the Yoga 700-14, so it is possible to crack the screen. We would suggest you consider investing in an extended coverage warranty from Best Buy to protect the investment you would make in any new computer.
Sorry, there was a problem. Please try again later.Haven't had any trouble with this new purchase or my Lenovo desktop of five years, so don't know for sure but they answer questions here often and that indicates their support would be quick and fair.
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