“Does the certified mean that it has been clean professionally both the hardware and software? Does geek squad check for any software problems for example: pixel bleed, dead pixel or headphone jack problem, etc.”

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• Check with your Best Buy Store for their definition of "Certified" and what work is performed by Geek Squad.

  Answered by Lenovo Product Expert 9 years ago

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• Certified means its professionally checked to ensure it works properly.

  Answered by CommunityAnswer 9 years ago

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