kindly define the difference between open box & new ? null

Open-box refers to an item that Best Buy carries that a customer has returned to the store and Best Buy (Geek Squad, in some instances) refurbishes the product and then re-sells in store (most times, a customer returns an item because it isn't the right color or the right fit for their needs). New refers to an item that Best Buy carries that has come directly from the manufacturer to Best Buy via their warehouse. Hope this answers your question.

According to Best Buy an Open Box item has either been used in store as a shelf display or the item has been returned by a consumer, checked out by Geek Squad as salable. The product is returned to the sales floor as an "Open Box" item for resale. A new item has never been opened or sold.

“kindly define the difference between open box & new ?”

Asked by farhanhameed010 8 years ago

Answer This Question

See all questions & answers

Lenovo - Yoga 710 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Silver-Front_Standard

1-2 of 2 Answers

Open-box refers to an item that Best Buy carries that a customer has returned to the store and Best Buy (Geek Squad, in some instances) refurbishes the product and then re-sells in store (most times, a customer returns an item because it isn't the right color or the right fit for their needs). New refers to an item that Best Buy carries that has come directly from the manufacturer to Best Buy via their warehouse. Hope this answers your question.
Answered by JessiJ87 8 years ago
Sorry, there was a problem. Please try again later.
According to Best Buy an Open Box item has either been used in store as a shelf display or the item has been returned by a consumer, checked out by Geek Squad as salable. The product is returned to the sales floor as an "Open Box" item for resale. A new item has never been opened or sold.
Answered by Lenovo Product Expert 8 years ago
Sorry, there was a problem. Please try again later.