“I purchased a Lenovo Yoga 7i laptop on Feb 2, 2024 from the store. I've never had a Lenovo but got a good deal on it. One week to the day I got a blue screen saying 'your device ran into problems and needs to restart'. On a new device? Should I return it?”
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As an IT professional with 10 years in the industry, the sad reality is, blue screens happen all the time. Sometimes it could be the symptom of a greater problem other times it could just be a bug in the operating system or drivers causing a crash. I wouldn't worry about it unless it becomes a regular occurrence. Then consider reaching out to the Lenovo for support or performing a reload on the operating system. (It's pretty easy to do this from the settings inside of windows under System>Recovery> Reset this PC)
Sorry, there was a problem. Please try again later.There are many reasons why you might get a BSD. Some might be serious, some passing, and some fatal. If it happens more than a few times in a week, contact the store. Your "on a new device" query if meaningless--what are you going to do, transfer the software to another PC? That would mean a totally different situation, therefore have no bearing on the first one. Also, the error often has a Code number attached to it; research that for more information--it could just be a loose connection, or it could be much more.
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