“My camera on this laptop is not working it doesn’t look broken and I don’t know what to do. (This was after I set everything up and when everything was working) how much does it cost for a replacement?”
Answer This Question
1-2 of 2 Answers
The Lenovo Yoga C740-14 ships with a Privacy Shutter over the lens of the installed web cam. There is a manual slider just above the web cam lens to open this Privacy Shutter. Be sure this Privacy Shutter is open before you use the web cam. Here is a product tour video for the Yoga C740 Series that also shows the Privacy Shutter. When the shutter is closed there is a red dot over the web cam lens. When the Privacy Shutter is open there is no red dot over the web cam lens. Here's the video: https://www.youtube.com/watch?v=i7gquhzeAhQ. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.
Sorry, there was a problem. Please try again later.Have you made sure the little privacy latch is not covering the camera? It can be a little hard to see and fiddly to move. If the latch is over the lens there's a little red dot over the camera.
Sorry, there was a problem. Please try again later.
