“Why does my 170w power supply get so hot and often shut off? It also seems that I am bleeding power even though the computer is plugged in. Is this a common issue? What can be done to fix this?”
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Hey Adam, Thank you for reaching out to us. We're sorry to hear that you're experiencing an issue with your Yoga Pro 9i. We'd like to work with you to try to address these concerns and problems. To start, we wish to get clarification on the power adapter. Are you stating that the power adapter may heat up and no longer function or that the laptop itself often shuts off? A response to this in another question if necessary is welcome to assist you more precisely. Next, from what we can gleam from your inquiry is that the laptop's battery is depleting even when plugged in. If this is the case, this could be due to a number of factors, including the power settings on your laptop, the game's requirements, or potentially a hardware issue. I would recommend checking your power settings first. You can do this through the Lenovo Vantage app. Also, if djusting the power settings doesn't resolve the issue, manually install the latest BIOS for your device using the Vantage app > Selecting the check for updates button on the homepage, applying the latest BIOS update. Please feel free to reach out to us if you have any other questions or concerns.
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