“i purchased this level lock and when i opened the box the fobs were missing”
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Thanks for reaching out. I’m sorry for the confusion when opening your Level Lock. Depending on the specific Level Lock model and purchase configuration, some locks ship with key cards rather than key fobs. Our support team can quickly review your order details to confirm what should have been included and help resolve this for you. Please contact Level Support directly so we can assist further: Email: support@level.co Phone: 1-833-453-8354 Hours: Monday through Friday, 7 AM to 6 PM PT Saturday and Sunday, 7 AM to 3:30 PM PT When you reach out, please have your lock serial number available if possible. We’ll be happy to take a closer look and help get this sorted out.
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