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Questions & Answers

Page Showing 21-37 of 37 questions
  • QuestionWhat is the wattage?

    Asked by GrannyFranny.

    • Answer Hello there! The MSER0990S model has a power output of 1,000 watts. This wattage is typical for many microwave ovens, providing efficient cooking performance. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave. If you need more information or assistance, feel free to reach out! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this Model# MSER0990S come in white?

    Asked by Tex.

    • Answer No

      Answered by GinnyM

  • QuestionIs there a way to work around the "two-step Opening applied for safety" feature? We don't need this in our household and would rather disable it.

    Asked by TWhite.

    • Answer Hey there! Great question. The Child-resistant door lock is completely optional and can be toggled on/off by holding the STOP button for 3 seconds. You'll know the program was executed successfully if the display panel shows Loc. For a visual guide, check out our video here: https://www.youtube.com/watch?v=6jsjKL-a_e4. If you have any other questions, you can reach us on social media @LGUSSupport. We'll be happy to help! *Joseph

      Answered by LG Digital Customer Care

  • QuestionIs setting Power Level 1 convenient? Taking advantage of uniform heating the Smart Inverter can provide at all PLs, how simple is it to set PL 1 for example? I hope the answer is press Power Level then press the number "1"!!

    Asked by SmartCooky.

    • Answer Hello there! Setting Power Level 1 on the MSER0990S microwave is indeed simple and convenient. To set it, you just need to press the "Power Level" button and then select the number "1" to set it to the lowest power level. The Smart Inverter technology ensures that you get uniform heating at all power levels, so you can enjoy consistent results whether you're using Power Level 1 or any other setting. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We’re here to support you in making the most out of your microwave. —Avril

      Answered by LG Digital Customer Care

  • QuestionWill the timer work independently while the oven is operating?

    Asked by 4Ella.

    • Answer Hi there, 4Ella. Thank you for reaching out to us. We understand your inquiry regarding the MSER0990S Countertop Microwave. To answer your question, the Kitchen Timer on this model is designed to function only when the microwave is not in a cooking cycle; it does not run independently while the unit is operating. https://www.bestbuy.com/product/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583H3 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Questionhow long is the warranty for all issues

    Asked by melly.

    • Answer 12 months

      Answered by JABI

  • QuestionIs there a way to illuminate the control panel? It is hard to read without illumination.

    Asked by Larry.

    • Answer The control panel for the LG 0.9 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER0990, does not have backlighting so there is no way to illuminate it...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this microwave light up inside?

    Asked by Marty.

    • Answer yes, but not very bright to view contents.

      Answered by SherwinG

  • QuestionIs the heating element exposed to see ?

    Asked by Edge.

    • Answer no

      Answered by FrancesB

  • QuestionWhat does the flashing light mean after setting the clock? Model MSER0990 How do you stop this?🤷‍♀️

    Asked by Terri.

    • Answer Hello there, Terri. Thank you for reaching out and sharing your question about the LG MSER0990S Countertop Microwave. We understand your inquiry about the flashing light after setting the clock. This typically indicates that the clock has been set but not confirmed. To stop the flashing, simply press the Start or Clock button once more after entering the correct time to save your setting. https://www.bestbuy.com/site/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/6577280.p?skuId=6577280 If the issue persists, unplug the unit for about 30 seconds and plug it back in to reset the control panel. For further assistance, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to walk you through it. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan we get delivery and installation

    Asked by Anonymous.

    • Answer Thanks to the smaller size of this unit, it does not take up much counter space at all,especially since my older Samsung microwave was a noisy behemoth. As a result,,there was no need to have this microwave delivered.

      Answered by LouisG

  • QuestionDoes this have the butter melt/soften feature?

    Asked by DJH.

    • Answer si puedes pero es mejor dejar la mantequilla fuera por un par de horas para mi es lo mejor

      Answered by AlejandroT

  • QuestionWhat is smartinverter

    Asked by Homer.

    • Answer LG's Smart Inverter for microwave ovens is a revolutionary technology that uses a liner converter to provide a continuous flow of power, eliminating hot and cold spots, and allows for precise temperature control and uniform cooking throughout...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhat is the megatron?

    Asked by trixy.

    • Answer Hello, Trixy. Megatron is a fictional character and the main antagonist of the Transformers media franchise produced by the American toy company Hasbro and the Japanese toy company Takara Tomy. The magnetron in the LG 0.9 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER0990S is a device inside a microwave oven that produces microwave radiation to heat food...^Ivan

      Answered by LG Digital Customer Care

  • Questionhow to set a time clock?

    Asked by walt.

    • Answer Hi there, Walt. To set the clock on your LG MSER0990S countertop microwave, follow these simple steps based on your control panel type: For Non-Numeric Control Panel: Plug in the microwave. Open the oven door and press [ + ] repeatedly to toggle between 24-Hour (24H) or 12-Hour (12H) clock mode. Press [ ENTER ] to confirm the clock mode. Use [ + ] or [ - ] to select the desired hour, then press [ ENTER ]. Use [ + ] or [ - ] again to select the desired minutes, then press [ ENTER ] to finish. For Numeric Control Panel: Press [ STOP/CLEAR ] to reset the microwave. Press and hold [ TIMER/CLOCK ] for 3 seconds until "12H" appears on the display. Press [ START/ENTER ]. Enter the time using the number keys (e.g., for 10:30, press 1, 0, 3, and 0). Press [ START/ENTER ] again to confirm. LG NeoChef™ - How to Set the Clock - https://www.lg.com/us/support/help-library/lg-neochef-how-to-set-the-clock--20150410625721 If you need further assistance, please send us a private message on @LGUSSupport, and we’ll be happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there a kite available to attach the microwave under the bottom of a cabinet (not on the countertop)?

    Asked by JB.

    • Answer Hello there. Thank you for your question about the MSER0990S microwave. We understand that you're interested in mounting the microwave under a cabinet. The MSER0990S is designed as a countertop microwave and does not come with a specific kit for mounting it under a cabinet. For this type of installation, you would typically need a mounting kit designed for under-cabinet or built-in applications, which is not provided by LG for this model. If you are looking to install the microwave in this way, you might consider consulting a professional installer or checking for third-party mounting solutions that could be compatible with your microwave. Ensure any solution used is securely mounted and can support the weight of the microwave. If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the length of the power cord?

    Asked by Lynn.

    • Answer Hi, Lynn. Thank you for your question. The LG Microwave (MSER0990S) model comes with a power cord that is approximately 6 feet in length. This should provide enough flexibility for most installations. If you need a longer reach or have specific installation needs, you can use an appropriate extension cord as long as it's rated for the unit's power requirements. For more information regarding the product, you may visit https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave. If you need further assistance or have any other questions, feel free to send us a private message on social media @LGUSSupport, and we'll be happy to assist. ^Juvy

      Answered by LG Digital Customer Care